Heather Gale
Reynoldsburg,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Server
Smokey Bones Bar & Fire Grill
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Professional Dog Bather
Petsmart
06.2021 - 05.2022
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Monitored animals for behavioral problems and signs of health issues.
Education
GED -
Columbus State Community College
Columbus, OH02.2020
Skills
- Troubleshooting
- Menu Memorization and Presentation
- Wine and Liquor Service
- Conflict and Complaint Resolution
- Adaptable and Flexible
- Check Payment Processing
Timeline
Server
Smokey Bones Bar & Fire Grill
06.2023 - Current
Professional Dog Bather
Petsmart
06.2021 - 05.2022
GED -
Columbus State Community College
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