Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicolas Osorio Giraldo

Pawtucket,RI

Summary

Motivated and detail oriented HVAC graduate with hands on training in installation, maintenance, and repair of heating, ventilation, and air conditioning systems. Completed accredited HVAC program with strong knowledge of electrical systems, refrigeration cycles, and EPA regulations. Skilled in using diagnostic tools. Eager to apply technical skills and grow within a professional HVAC team. Holds EPA 608 Certification.



Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Izumi Chinese/Thai Cuisine
05.2024 - Current
  • Greet guests with a friendly manner to provide a warm experience
  • Note guests orders accurately and ensure that allergies are confirmed
  • Offer recommendations and inform guests of any specials
  • Manage multiple tables at once while ensuring each table is served in a timely manner
  • Respond professionally to any requests or complaints from guests
  • Follow health, safety, and sanitation guidelines
  • Collaborate with each team member (kitchen and bar) to confirm order preparation

Technician

Jiffy Lube
03.2024 - Current
  • Perform preventative maintenance services such as tire rotations, oil changes, air filter replacements, battery checks, and fluid top-offs
  • Educate and advise customers on recommended maintenance services based on vehicle manufacturer guidelines
  • Operate hand tools and lifts properly while following safety protocols
  • Provide team work to ensure customer satisfaction and time goals
  • Follow the proper environmental policies on how to handle and dispose oil/automotive fluids
  • Uphold company standards for professionalism, uniforms, and customer service


19K/Tanker

U.S Army
08.2020 - 08.2022
  • Operated and maintained the M1 Abrams main battle tank and its weapons systems, ensuring combat readiness
  • Executed offensive and defensive armored combat operations under varying conditions and terrains
  • Performed routine inspections, maintenance, and repairs on tank systems to maintain peak performance
  • Coordinated with crew members for effective tank maneuvers, target acquisition, and firing operations
  • Conducted reconnaissance and surveillance missions to gather tactical intelligence
  • Maintained communication with command units and other vehicles during missions to ensure coordinated action
  • Adhered to strict safety protocols and combat procedures to protect personnel and equipment
  • Trained continually on weapons systems, battlefield tactics, and survival skills
  • Managed logistics for ammunition and fuel resupply during field operations
  • Conducted automotive mechanical maintenance on military vehicles
  • Maintained an organized inventory by conducting weekly layouts of every military vehicle


Sales/Stock associate

Polo Ralph Lauren
06.2023 - 07.2024
  • Retained product knowledge to assist customers with purchasing decisions
  • Delivered exceptional customer service aligned to luxury standards
  • Processed and handled transactions through cash, debit, and credit card
  • Achieved store and individual store sale goals through upselling techniques
  • Enforced loss prevention procedures


Crew Member

McDonald's
02.2018 - 05.2019
  • Delivered fast, accurate, and friendly service to customers while handling a large amount of orders and payments. Including drive thru services, handling up to 100 customer orders per hour.
  • Swiftly and successfully resolved conflict resulting in 100% customer satisfaction to ensure that every guest has a positive dining experience
  • Prepare food items according to McDonald's standards and ensuring that each meal follows safety and hygiene protocols
  • Uphold cleanliness standards in all areas (kitchen, bathroom, and dining areas)
  • Operate the cash register to process transactions and handle credit, debit, or cash payments
  • Work with the team effectively to provide a supportive environment to ensure optimal service
  • Trained new and existing staff on polices, procedures, and customer service standards

Education

HVAC/R trade diploma -

New England Tractor Trailer Training School (Nettts)
Pawtucket
10.2025

High School Diploma - undefined

Charles E Shea High School
06.2018

Skills

  • Bilingual
  • Troubleshooting
  • Mechanical aptitude
  • Time management
  • Root cause analysis
  • Problem solving
  • Preventative Maintenance
  • Attention to detail
  • Customer service
  • Collaboration

Certification

  • EPA Universal
  • Oil Burner pjf
  • Propane and natural gas

Timeline

Server

Izumi Chinese/Thai Cuisine
05.2024 - Current

Technician

Jiffy Lube
03.2024 - Current

Sales/Stock associate

Polo Ralph Lauren
06.2023 - 07.2024

19K/Tanker

U.S Army
08.2020 - 08.2022

Crew Member

McDonald's
02.2018 - 05.2019

High School Diploma - undefined

Charles E Shea High School

HVAC/R trade diploma -

New England Tractor Trailer Training School (Nettts)

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