HEATHER GALLI
Summary
Law enforcement leader with 27 years of public safety experience and more than 11 years of formal supervisory leadership within the Upper Arlington Police Division. Broad supervisory and administrative leadership experience spanning patrol operations, criminal investigations, administrative services, recruitment and background investigations, policy development, community and media relations, critical incident response, interagency partnerships, and organizational projects. Proven record of leading personnel, managing complex programs, supporting division-wide initiatives, and collaborating with City leadership, Human Resources, Civil Service, Legal, and external partners. Currently completing a Master of Science in Criminal Justice Administration at Tiffin University with a 4.0 GPA.
Overview
28
28
years of professional experience
Work History
Administrative Sergeant
CITY OF UPPER ARLINGTON – POLICE DIVISION
Upper Arlington, Ohio
06.2025 - Current
- Report to the Support Services Lieutenant and coordinate administrative projects and support functions spanning Patrol, Criminal Investigations, and Support Services.
- Lead police recruitment, applicant processing, background investigations, and hiring coordination in partnership with Human Resources and the Civil Service Commission; evaluate and improve processes intended to strengthen candidate quality and participation.
- Coordinated administration of Division's Uniform Program, managing vendor relationships, purchasing, invoicing, portal management, procurement, and implementation of contracts with new and existing vendors.
- Coordinated purchasing, invoices, grants, equipment programs, vendor relationships, contracts, records, and IT liaison work; developed budget recommendations to ensure responsible use of Division resources.
- Develop and update Division policies, procedures, and administrative processes to strengthen compliance and consistency, including significant work implementing Marsy's Law requirements and establishing peer support policy; support CALEA accreditation and compliance requirements..
- Facilitated communication with City departments, outside agencies, vendors, and community partners; supported division functions and coordinated special events and multi-agency initiatives.
Detective Sergeant
CITY OF UPPER ARLINGTON – POLICE DIVISION
Upper Arlington, Ohio
06.2024 - 06.2025
- Directed criminal investigations and surveillance operations, coordinated evidence-related decisions, and collaborated with local, state, and federal partners.
- Supervised seven detectives and specialized task-force personnel; assigned investigations, monitored caseloads, coached personnel, and facilitated professional development.
- Managed competing investigative priorities and resource needs, ensuring case quality, timely follow-up, and effective communication with command staff.
- Reviewed and updated investigative policies and processes to improve accountability, legal compliance, communication, and operational consistency.
Patrol Sergeant
CITY OF UPPER ARLINGTON – POLICE DIVISION
Upper Arlington, Ohio
12.2014 - 06.2024
- Provided incident command and supervisory leadership during critical incidents, major calls for service, traffic events, tactical responses, and community events; coordinated personnel and resources across disciplines.
- Supervised patrol teams of up to 10 officers, managing daily operations, staffing, performance, coaching, problem-solving, and delivery of police services.
- Managed scheduling, staffing, overtime, leave, performance, and personnel issues while interpreting Division rules, City policies, collective bargaining agreement provisions, and legal requirements; previously served one year as a grievance representative.
- Planned, coordinated, and oversaw police operations for major community events, including the annual Independence Day parade and fireworks, as well as smaller special events requiring staffing, traffic, security, and operational planning.
- Evaluated employee performance through direct observation, report review, field activity, and coaching; supported training and field development initiatives.
- Coordinated Police Division's participation in UA CARES co-responder program, facilitating referrals, engaging officers, and collaborating with Fire Division and social-service partners to enhance response for residents with behavioral-health and social-service needs.
Community Relations / Public Information Officer
CITY OF UPPER ARLINGTON – POLICE DIVISION
Upper Arlington, Ohio
06.2007 - 06.2014
- Managed media relations and public information for Division, representing it to news media, community organizations, schools, residents, and partner agencies; participated in Emergency Operations Center as Police PIO.
- Acted as the Police Public Information Officer in the Emergency Operations Center; participated in in-house and regional emergency-management training and helped identify police communication and operational needs.
- Coordinated the Citizen Police Academy and established the Alumni Association, enhancing community engagement and supporting Division initiatives.
- Led and revised the Division's Safety Town program from 2007–2014, including hiring, supervising, and directing 15–17 seasonal civilian staff while overseeing program operations, curriculum, and community engagement.
- Coordinated school-safety programs as a certified DARE Officer, providing school-based police services that informed later functions of the Division's School Resource Officer program.
Police Officer – Patrol
CITY OF UPPER ARLINGTON – POLICE DIVISION
Upper Arlington, Ohio
11.1999 - 06.2007
- Executed comprehensive patrol duties, including emergency response, criminal and traffic investigations, and arrests, to enhance community safety and address public concerns.
- Patrolled Upper Arlington neighborhoods and business districts to enforce traffic and criminal laws.
- Responded to emergency calls and provided first aid during police division incidents.
- Drafted detailed incident reports for police division review, arrest records, and case documentation for police division review.
Deputy (Corrections)
Franklin County Sheriff's Office
01.1999 - 11.1999
- Facilitated inmate movement through housing and secure areas, ensuring compliance with safety protocols.
- Monitored inmate behavior for safety concerns and rule violations, contributing to a secure environment.
- Applied facility rules and maintained order during daily correctional operations.
- Responded to emergencies and coordinated with correctional staff and supervisors.
- Engaged with inmates, staff, and visitors to promote effective communication in secure settings. professionally with inmates, staff, and visitors, fostering effective communication in secure settings.
Education
Master of Science - Criminal Justice Administration
Tiffin University
01-2027
Bachelor of Arts - Anthropology
The Ohio State University
01-1998
Skills
- Police Operations & Administration
- Critical Incident / Incident Command
- Policy Development & Compliance
- Policy Compliance
- Personnel management
- Recruitment and hiring
- Project management
- Vendor Management
- Interagency Collaboration
- Community relations
- Organizational Leadership
- Labor relations
SELECTED LEADERSHIP & PROFESSIONAL DEVELOPMENT
- John Glenn College of Public Affairs, The Ohio State University – Graduate Non-Degree Program (PSLA), 2021.
- Northwestern University Center for Public Safety – Supervision of Police Personnel, 2017.
- Ohio Association of Chiefs of Police – Supervisor Training and Education Program (STEP), 2015.
- Ohio Peace Officer Basic Training; annual firearms qualification; FEMA ICS 100, 200, 300, 400 and 800.
Additional training: Crisis Intervention Team, background investigations, evidence technology, intelligence liaison, homicide investigation, and legal/liability risk management.
COMMUNITY LEADERSHIP
- Dublin Jerome Girls Soccer Boosters, Board Member, 2024, Present
- Girls on the Run of Central Ohio, Board of Directors / 5K Committee, 2019, Present, supported scholarship fundraising, event logistics, volunteer management, and sponsorship outreach.
- Mid-Ohio Critical Incident Stress Management Team, Director and Peer Support Team Member, 2012, 2021, provided crisis response and peer support to public safety personnel.
- Memorial Tournament Women's Division Committee, Volunteer Coordinator, 2009, 2013, coordinated more than 300 concessions volunteers annually.
Timeline
Administrative Sergeant
CITY OF UPPER ARLINGTON – POLICE DIVISION
06.2025 - Current
Detective Sergeant
CITY OF UPPER ARLINGTON – POLICE DIVISION
06.2024 - 06.2025
Patrol Sergeant
CITY OF UPPER ARLINGTON – POLICE DIVISION
12.2014 - 06.2024
Community Relations / Public Information Officer
CITY OF UPPER ARLINGTON – POLICE DIVISION
06.2007 - 06.2014
Police Officer – Patrol
CITY OF UPPER ARLINGTON – POLICE DIVISION
11.1999 - 06.2007
Deputy (Corrections)
Franklin County Sheriff's Office
01.1999 - 11.1999
Master of Science - Criminal Justice Administration
Tiffin University
Bachelor of Arts - Anthropology
The Ohio State University