Heather Garfield

Provide direct nursing care to patients in the emergency department

Triage experience along with caring for trauma, critical care, medical and behavioral health patients.

Administer medications, monitor vital signs, and implement

treatments according to physicians' orders.

Work directly with the providers to determine safe and efficient care.

Manage multiple tasks while providing high-quality, compassionate care to all patients

Serve as Charge Nurse responsible for: the flow of the department, assisting in the trauma room, customer service recovery, and

Managed staffing for assigned and oncoming shifts, based on patient

acuity to ensure patient care needs are met and budgetary boundaries are

observed problem-solving with staffing issues

Created and implemented a new triage process that simplified throughput.

and increased safety of patients; process improved door-to-provider time

by 25% and decreased left without treatment by 30%.

Caring for patients from neonate to geriatric in the ED at Level 3 trauma

center

Utilized critical thinking skills and assessment on critical patients in the ED

setting

Assist with physicians in multisystem traumas, Code Stroke, STEMIs, Code

Cool, and Code Sepsis

Triage patients using ESI for proper bed placement

Expert in IV placement, collaborate with pharmacist during critical

situations

• Participated in multidisciplinary rounds to discuss best practices related to critical care management.
• Administered emergency resuscitative measures when necessary according to advanced cardiac life support protocols.
• Assisted with intubation procedures when needed using appropriate equipment and techniques.
• Developed individualized plans of care based upon assessment findings that addressed the needs of each patient served.
• Provided emotional support to families during difficult situations involving critical illness or end-of-life care decisions.
• Utilized evidence-based practice guidelines while providing nursing interventions for critically ill patients.
• Educated family members on post-discharge care instructions for their loved ones.

• Responded quickly and effectively to emergency situations or changes in patient's condition.
• Maintained accurate documentation of patient information such as medical history, vital signs, medications administered.
• Initiated preventative measures against potential risks identified through assessment processes.
• Coordinated with other healthcare professionals to ensure optimal quality of care for all patients.
• Adhered to infection control protocols while performing assigned tasks.
• Provided emotional support to families facing difficult decisions regarding end-of-life care issues.

• Assisted in training new staff members on proper nursing protocols for emergency room operations.
• Responded quickly to life-threatening situations while maintaining composure under pressure.
• Provided emergency care to critically ill patients in a timely manner.
• Maintained accurate records of patient care services rendered utilizing the electronic medical record system.
• Performed triage, prioritizing treatment of incoming patients based on acuity level.
• Collaborated with multidisciplinary teams to ensure optimal patient outcomes.
• Ensured compliance with all hospital policies, procedures, standards, and regulations.
• Trained other nurses on patient care and daily tasks, supporting growth, and professional development.