Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Gates

Cincinnati,OH

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

25
25
years of professional experience

Work History

Licensed Practical Nurse

Sem Haven Health Care
Milford, OH
05.2025 - Current
  • Assessed patient complaints accurately and provided appropriate interventions.
  • Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
  • Conducted regular rounds to assess the status of assigned patients.
  • Managed emergency situations promptly according to established protocols.

Medical Assistant

Clermont Pediatrics
Batavia, OH
02.2013 - 05.2022
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Organized patient charts before each day's clinic sessions began.
  • Administered injections, medications and treatments as directed by the physician.

Bartender/Server Assistant

Sports Page Cafe
Cincinnati, OH
10.2000 - 01.2015
  • Greeted customers and provided excellent customer service.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.

Education

Associate of Applied Science - Nursing

Hondros College of Nursing
Westerville, OH
03-2022

Diploma of Medical Assisting -

Beckfield College
Florence, KY
05-2013

High School Diploma -

Glen Este High School
Cincinnati, OH
06-1997

Skills

  • Patient assessment
  • Medication administration
  • Clinical documentation
  • Vital signs monitoring
  • Customer service
  • POS system usage
  • Cash handling
  • Time management

Timeline

Licensed Practical Nurse

Sem Haven Health Care
05.2025 - Current

Medical Assistant

Clermont Pediatrics
02.2013 - 05.2022

Bartender/Server Assistant

Sports Page Cafe
10.2000 - 01.2015

Associate of Applied Science - Nursing

Hondros College of Nursing

Diploma of Medical Assisting -

Beckfield College

High School Diploma -

Glen Este High School

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