Heather Geis
Summary
Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Elementary Teacher's Aide
Hartshorne Public Schools
02.2018 - 02.2024
- Assisted in small group reading.
- Substituted in the classroom when the teacher was absent.
- Copied, organized, and distributed classroom assignments or other paperwork.
- Followed the teacher's lesson plans.
Custodian
Springs Church
05.2015 - 01.2016
- Swept, mopped, vacuumed floors
- Dusted, cleaned restrooms
- Collected trash.
Quick Lube Technician
Al Serra Chevrolet South
07.2013 - 03.2014
- Performed oil changes, tire rotations, and multipoint visual inspections
- Customer service: Explained any findings to the customer in regards to their vehicle.
Front Desk Clerk
HiWay Inn Express
12.2009 - 06.2010
- Provided excellent service to diverse customers through daily hotel transactions
- Scheduled placements to meet customer needs; maintained confidential information.
Substitute Paraprofessional
McAlester Public Schools
08.2009 - 12.2009
- Tutored children that were having trouble with their class work
- Worked with children in small groups with their reading comprehension, math, alphabet, and counting.
Office Assistant/Daycare Instructor
First Presbyterian Church
11.2008 - 08.2009
- Collaborated with pastor and secretary on daily basis to ensue efficiency in office
- Punctually answered telephone; assisted with weekly services using Microsoft Office
- Maintained the safety and well-being of children ages 7 months old to 5 years old.
Cashier
Nichol's Country Mart Grocery
07.2008 - 08.2009
- Accurately managed cash transactions, balanced till daily
- Cross-trained throughout store, selected to train others because of strong work ethic.
Juvenile Detention Worker/Shift Supervisor
Eastern Oklahoma Youth Services
08.2006 - 02.2008
- Supervised 10 juvenile offenders and assisted with any special problems or needs
- Mediated in conflict situations; promoted respect for cultural and lifestyle differences
- Concisely summarized incidents in thorough report to Superintendent.
Education
Associates of Occupational Studies in Automotive Technician - Automotive Mechanics
Intellitec College
Colorado Springs, CO08.2013
Received High School Diploma -
Ramstein American High School
Ramstein Air Base, Germany06.2004
Skills
- Individual Student Assistance
- Preparing Instructional Materials
- Instructional support
- Small Group Support and Assistance
- Teacher Support
- Supervising Classroom Activities
Certification
Certificate of Appreciation, 08/2000, 08/2001, Unites States Army Space Command, Landstuhl, Germany
Skills Highlights
- Worked with students from first grade through high school senior
- Comfortable executing daily responsibilities
- Easily adapts to new work environments
Volunteer Experience
- Volunteered as a teacher's aide in my mother's first grade classroom
- Worked with special Ed kids for my career practicum class in high school
Timeline
Elementary Teacher's Aide
Hartshorne Public Schools
02.2018 - 02.2024
Custodian
Springs Church
05.2015 - 01.2016
Quick Lube Technician
Al Serra Chevrolet South
07.2013 - 03.2014
Front Desk Clerk
HiWay Inn Express
12.2009 - 06.2010
Substitute Paraprofessional
McAlester Public Schools
08.2009 - 12.2009
Office Assistant/Daycare Instructor
First Presbyterian Church
11.2008 - 08.2009
Cashier
Nichol's Country Mart Grocery
07.2008 - 08.2009
Juvenile Detention Worker/Shift Supervisor
Eastern Oklahoma Youth Services
08.2006 - 02.2008
Associates of Occupational Studies in Automotive Technician - Automotive Mechanics
Intellitec College
Received High School Diploma -
Ramstein American High School
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