Summary
Overview
Work History
Skills
Typing
Timeline
Hi, I’m

Heather Gerdes

Crystal River,Florida
Heather Gerdes

Summary

Hardworking and passionate job seeker with strong organizational skills and am a dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

18
years of professional experience

Work History

The Loft

Lead Cook/Line Cook
06.2020 - Current

Job overview

  • Follow health and safety guidelines
  • Prepare food tickets as received for all stations
  • Clean the kitchen and food preparation area and maintain kitchen equipment
  • Monitor food preparation to ensure quality and freshness
  • Ensure that all food items are stored properly
  • Receive and inspect incoming shipments.

Independent Contractor Dept. Of Veterans Affairs

Caregiver/Housekeeper
03.2012 - 05.2019

Job overview

  • Meal planning and preparation
  • Errands and transportation
  • Housekeeping
  • Personal care such as bathing, grooming, incontinence care etc
  • Take vital signs and give medication reminders
  • Provide assistance to prevent falls or other injuries
  • Provide emotional support.

Citrus County Jail, Marion & Sumter Corrections

Records Clerk
08.2007 - 01.2012

Job overview

  • Maintained filing system
  • Interpreted court orders and responded as necessary
  • Calculated court ordered sentences
  • Handled scheduled and court ordered releases
  • Assisted callers
  • Data entry
  • Trained new employees
  • Served as back-up to the Secretary Specialists, Data Entry Operators and the Switchboard
  • Prepared daily reports and maintained logs

Top Dog Marketing

Administrative Assistant
10.2006 - 08.2007

Job overview

  • Graphic design
  • Assisted with sales
  • Managed the mailroom
  • Established and maintained communication with existing and prospective clients
  • Processed customer service requests
  • Maintained client files
  • Data entry.

CCI-Telemarketing

Project Manager/Independent Contractor
04.2006 - 07.2007

Job overview

  • Managed communications, reviewed quality of worked performed, and allocated work
  • Assisted with quality assurance and training
  • Composed information for various daily progress reports
  • Lead generation and scheduled appointments.

Skills

  • Access
  • Excel
  • Word
  • Outlook
  • Power Point
  • Citrix
  • PC Skills
  • CRM software
  • Able to work quickly and accurately
  • Excellent oral and written communication skills
  • Organized
  • Great attention to detail
  • Multi-tasker
  • Able to work independently or with a team
  • Customer Service

Typing

60 WPM

Timeline

Lead Cook/Line Cook

The Loft
06.2020 - Current

Caregiver/Housekeeper

Independent Contractor Dept. Of Veterans Affairs
03.2012 - 05.2019

Records Clerk

Citrus County Jail, Marion & Sumter Corrections
08.2007 - 01.2012

Administrative Assistant

Top Dog Marketing
10.2006 - 08.2007

Project Manager/Independent Contractor

CCI-Telemarketing
04.2006 - 07.2007
Heather Gerdes