Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Gibb

Sparks

Summary

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Overview

10
10
years of professional experience

Work History

Sales Associate

World Market
10.2023 - 12.2023
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Sales Associate

Kohl's
09.2020 - 06.2021
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Sales Associate

Pier1 Imports
10.2020 - 05.2021
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assisted management with closing store and selling all items within.

Wintender & Server

Romeo & Julieta Wine Cafe
02.2014 - 10.2017
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.


Education

Journalism

Arizona State University
Tempe

Skills

  • Customer Engagement
  • Merchandise Rotation
  • Cash Register Operation
  • Data entry proficiency
  • Interpersonal communications
  • Client Relationship Building
  • POS Terminal Operation
  • Customer Service

Timeline

Sales Associate

World Market
10.2023 - 12.2023

Sales Associate

Pier1 Imports
10.2020 - 05.2021

Sales Associate

Kohl's
09.2020 - 06.2021

Wintender & Server

Romeo & Julieta Wine Cafe
02.2014 - 10.2017

Journalism

Arizona State University

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Heather Gibb