Heather Gibson
Morganton,NC
Summary
Compassionate and driven healthcare professional dedicated to enhancing health outcomes through a patient-centered approach. Currently pursuing an Associate Degree in Nursing at Western Piedmont Community College, with an expected graduation date of May 2026. Holds certifications as a Medical Assistant (CMA, AAMA), Nursing Assistant (CNA I & II), and Chiropractic Assistant (CA).
Demonstrates solid experience in clinical and administrative roles, showcasing skills in patient care, medical procedures, and electronic health records management. Known for a strong commitment to teamwork, adaptability, and delivering high-quality results in fast-paced environments while effectively supporting medical staff and patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant Externship
Kintegra Health
01.2023 - 05.2023
- Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality.
- Coordinating the daily administrative activities, including scheduling, patient check-in and checkout, and patient medical record maintenance.
- Preparing treatment rooms for clinical examinations and assisting practitioners with medical procedures and other patient care.
- Delivering compassionate support, attention, and assistance to patients and families.
- Ensuring compliance with all health care regulations, including HIPAA and OSHA.
- Preparing and administering medications for patients as directed by physicians.
- Administering injections using the appropriate technique as directed by physicians.
- Other assigned tasks within the scope may be assigned by the Director of Nursing and/or Clinical Nurse Educator.
Clinical Wellness Assistant
Greenspan Wellness Center
06.2022 - 05.2023
- New patient intake coordination
- Assisting patients with dietary guidance (Paleo, Keto, Weight Loss/Gut Health elimination diet)
- Applying in office therapies (including: K-Laser therapy, spinal decompression, knee decompression).
- Onboarding new patients into their Neuropathy reversal treatment plans, educating patients to accelerate their health and well-being.
- Scheduling and rescheduling a patient base of 100 patients.
- Taking vitals, performing muscle testing for upper and lower extremities.
Certified Chiropractic Assistant
ProWellness Family Chiropractic
09.2020 - 06.2022
- Assist patients with necessary therapies (Ultrasound, Electric Stimulation, Cervical, and Lumbar Decompression, Laser Therapy, and Traction Beds
- Assisting the doctors with patient flow and entering daily notes on patient progress.
- Ensuring correct CPT codes are updated for each patient in lieu of their insurance coverage.
- Maintaining weekly stats
- Patient Check-In/Check Out
- Answering Phones in a timely, courteous manner.
- Scheduling
- Patient Education
- Acquiring Referrals, Reviews, Success Stories
- Ensure patients stay on track with maintenance care.
Sales Manager
LOFT
07.2020 - 07.2020
- Open and close store according to company procedures.
- Calculate daily sales compared to last year and configure hourly goals to accommodate end goal.
- Assess and greet every customer and address their wants and go above and beyond their expectations before they leave the store.
- Accept, process, and ship daily DOM/online orders in a precise and timely manner.
- Communicate and encourage daily goals with associates and train on the spot when necessary.
- Review and create new credit card application outlooks to increase new openings with the company.
- Join in on weekly conference calls and discuss what is new within the brand and how to overcome, adapt, and profit.
Part Time Sales Manager
Carters, Inc
03.2019 - 08.2019
- Responsible for retail sales
- Performed onsite, in-store retail sales
- Tracked sales and other KPIs
- Negotiated and completed purchasing contracts
- Resolved register transaction issues
- Handled and followed up on escalations
- Provided exceptional customer service
- Stocked shelves
- Consistently met or surpassed quotas of 8 sales per month
Education
Bachelor's Degree - Nursing
Grand Canyon University
Phoenix, AZ05-2027
Associate's Degree - Nursing
Western Piedmont Community College
Morganton, NC05-2026
Associate of Applied Science - Medical Assisting
Cleveland Community College
Shelby, NC05.2023
Associate's Degree - General Education
Cleveland Community College
Shelby, NC05-2023
Associate's Degree - Graphic And Digital Design
Spartanburg Community College
Spartanburg, SC05.2012
Skills
HIPAA compliance
Medical Terminology Knowledge
Reliability
Clinical Judgment
Compassionate Care
End-of-life care
Health Promotion
Diabetes Management
Geriatric Care
Disease Prevention
Community health
Mental Health care
Vital signs
Punctual and reliable
Team Collaboration
Team Leadership
Verbal and Written Communication
Personal Care
Nursing Assessments (Head-to-Toe & Focused)
Patient Education
Maternal-Newborn care
SBAR
Medication Administration Rights
Work Planning and Prioritization
Infection Control
Care Plan Implementation & Management
Fluid Monitoring
First Aid and CPR
Medication and IV Administration
Accomplishments
- Completed 384 clinical hours in Medical-Surgical, Oncology, Obstetrics, and Community Health settings.
- Completed 120 hours in a 1:1 Preceptorship.
- Balanced and managed CNA II and Registered Nursing duties for 4 clients in a clinical day.
- Documented and charted accordingly using EPIC and MediTech EHR systems.
Certification
- CMA (AAMA) May 2023 to May 2028
- CNA II March 2025 to April 2026
- CNA I June 2023 to June 2025
- BLS/CPR/First Aid July 2025 to July 2027
- Certified Chiropractic Assistant March 2024 to March 2026
Languages
English
Interests
- Music
- Gym Workouts
- Food Tourism
- Mindfulness Practices
- Passionate about balancing physical health with mental and emotional wellness
Awards
- Summa Cum Laude May 2023 Cleveland Community College
- President's List May 2023 Cleveland Community College
- Outstanding Graduate Award in Medical Assisting May 2023 Cleveland Community College
- President's List May 2022 Cleveland Community College
- President's List December 2021 Cleveland Community College
- National Technical Honor Society December 2020 Cleveland Community College
Timeline
Medical Assistant Externship
Kintegra Health
01.2023 - 05.2023
Clinical Wellness Assistant
Greenspan Wellness Center
06.2022 - 05.2023
Certified Chiropractic Assistant
ProWellness Family Chiropractic
09.2020 - 06.2022
Sales Manager
LOFT
07.2020 - 07.2020
Part Time Sales Manager
Carters, Inc
03.2019 - 08.2019
Bachelor's Degree - Nursing
Grand Canyon University
Associate's Degree - Nursing
Western Piedmont Community College
Associate of Applied Science - Medical Assisting
Cleveland Community College
Associate's Degree - General Education
Cleveland Community College
Associate's Degree - Graphic And Digital Design
Spartanburg Community College