Job Search Status
Open to workDesired start date: Flexible
Open To Work
Heather Giger Ahonen
De Soto
Work Preference
Summary
Dedicated owner/operator with over a decade of experience in cultivating customer loyalty through exceptional service and swift issue resolution. Expertise in financial performance monitoring, risk assessment, and inventory management, ready to drive operational efficiency and profitability.
Overview
16
16
years of professional experience
Work History
Owner/Operator
Painted Ridge Farms LLC
Hillsboro
03.2013 - 08.2023
- Cultivated long-term customer relationships through exceptional service, engagement, and swift issue resolution.
- Addressed customer complaints promptly and professionally, enhancing business reputation.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Set pricing structures according to market analytics and emerging trends.
- Established pricing models that balanced competitiveness with profitability goals.
- Identified potential risks associated with operations in order to minimize liabilities.
- Managed maintenance of farm equipment and facilities, ensuring safety and operational efficiency.
Customer Sales Representative
Champion's Mercantile
Festus
05.2007 - 09.2021
- Resolved customer inquiries and complaints with professionalism and care.
- Responded to customer inquiries on product features, availability, and pricing to enhance customer satisfaction.
- Assessed customer needs to recommend appropriate products or services.
- Educated customers on loyalty programs and benefits for repeat business.
- Processed sales transactions efficiently using point-of-sale systems.
- Tracked market trends and competitive activity to refine sales strategies and align with customer needs.
- Coordinated with marketing, operations, and logistics to ensure timely and accurate delivery of products.
Education
Animal Nutrition - Live Stock And Domestic Animals
Purina Farms
Grey Summit Mo04-2016
Some College (No Degree) - Food Safety
Jefferson College
Hillsboro, MOSkills
- Sales strategy
- Customer relationship management
- Business operations
- Supply chain management
- Budget management
- Operational risk
Affiliations
I enjoy horseback riding
Weight Lifting
Hiking
Biking
Fishing
Avid Outdoorsman
Weight Lifting
Hiking
Biking
Fishing
Avid Outdoorsman
Timeline
Owner/Operator
Painted Ridge Farms LLC
03.2013 - 08.2023
Customer Sales Representative
Champion's Mercantile
05.2007 - 09.2021
Animal Nutrition - Live Stock And Domestic Animals
Purina Farms
Some College (No Degree) - Food Safety
Jefferson College