HEATHER GILBERT
Holbrook,AZ
Summary
Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities. A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
16
16
years of professional experience
Work History
Student
My Family
03.2022 - Current
- Taking care of my son. Making sure he is in school on time and appointments on time.
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
- Completed rigorous readings as directed to support unit learning goals.
- Utilized professor office hours to clarify topics needing elaboration.
- Developed strong relationships with parents and guardians through consistent communication about student progress and goals.
- Organized extracurricular activities to broaden students'' exposure to new skills, experiences, and career paths.
- Increased student participation by incorporating group activities and peer feedback sessions.
Homemaker
My Son and My Husband
03.2022 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Gilberts Home Furnishings LLC
09.2021 - 03.2022
- Owner and Manager of a Sears Home Furnishings store. I did inventory, managed employees, did payroll. I also did customer service and made phone calls and received phone calls.
Owner/ Office Manager
S and H Wild Horse Express LLC
12.2013 - 09.2021
- Owner operator I drove the semi truck and did the paperwork for my company. I was contracted on to Swift transportation and Jones motor company during this time.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
ECT/ Planner/Truck Driver
Swift Transportation
06.2013 - 12.2013
- Night dispatcher, planner, customer service with drivers and customers. Dealt with trucks breaking down, and day time driver managers in West Valley , Utah terminal.
- Collaborated with cross-functional teams to align goals and ensure project success.
- Optimized inventory control, reducing waste and improving costefficiency.
- Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
Owner/ Office Manager/ Truck Driver
S and H Wild Horse Express LLC
01.2009 - 06.2013
- Owner of my company helped my husband run the truck. Contracted on with Swift Transportation
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Education
Bachelor of Science - Logistics And Supply Chain Management
Grand Canyon University
Phoenix, AZ07-2029
Associate of Science - Truck Driving
Arizona Institute of Truck Driving
Phoenix, AZ03-2007
Skills
- Fast learner
- Positive attitude
- Time management
- Attention to detail
- Punctual and reliable
- Active listening
- Active learning
- Computer skills
- Energetic and enthusiastic
- Customer service
- Basic mathematics
- Flexible schedule
- Team support
- Complex Problem-solving
- Ethical awareness
- Self-regulation
- MS office
- Critical reflection
- Email and telephone etiquette
- Microsoft Office Suite
- [Language] fluency
- Safety procedures
- Data entry
- Note-taking requirements
- Networking
- Operations support
- Call response and transfer
- Business correspondence
- Microsoft proficiency
Timeline
Student
My Family
03.2022 - Current
Homemaker
My Son and My Husband
03.2022 - 02.2025
Gilberts Home Furnishings LLC
09.2021 - 03.2022
Owner/ Office Manager
S and H Wild Horse Express LLC
12.2013 - 09.2021
ECT/ Planner/Truck Driver
Swift Transportation
06.2013 - 12.2013
Owner/ Office Manager/ Truck Driver
S and H Wild Horse Express LLC
01.2009 - 06.2013
Bachelor of Science - Logistics And Supply Chain Management
Grand Canyon University
Associate of Science - Truck Driving
Arizona Institute of Truck Driving
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