Overview
Work History
Timeline
Generic

HEATHER GOLDEN

Fort Littleton,PA

Overview

31
31
years of professional experience

Work History

ACCOUNTING ANALYST

CORELLE BRANDS LLC
01.2000 - Current
  • Cash application in multiple currencies, intercompany payments
  • Process credit card payments in Shopify
  • Manage daily cash and credit card reconciliations
  • Research and identify open credits and deductions
  • Monitor weekly aging and contact past due customers
  • Negotiate payment terms and plans
  • Review credit line increases
  • Generate and enter invoices
  • Respond to collection inquiries via email & phone
  • Collaborate with customer service & sales to resolve issues
  • Support month end and year end close
  • Handle audit requests as necessary
  • Report issues to AR manager promptly
  • Mentoring & training new team members

FRAUD CUSTOMER SERVICE REPRESENTATIVE

CITIBANK
01.1994 - 01.2000
  • Investigating transactions flagged as suspicious
  • Research and resolve inquiries regarding card activity
  • Close accounts affected by fraud
  • Manage customer service inquiries
  • Mentoring & training new team members

Timeline

ACCOUNTING ANALYST

CORELLE BRANDS LLC
01.2000 - Current

FRAUD CUSTOMER SERVICE REPRESENTATIVE

CITIBANK
01.1994 - 01.2000
HEATHER GOLDEN