Summary
Overview
Work History
Education
Skills
Timeline
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Heather Gosso

Heather Gosso

Stillwater,MN

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

6
6
years of professional experience

Work History

Elderly Caregiver

Traditions Care Center
07.2021 - 03.2023
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.

Sales Associate/Loss Prevention Specialist

Menards Distribution Center
Rice Lake, WI
03.2019 - 03.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

PCA/In Home Caregiver

Lifeworks Services
05.2017 - 09.2019
  • Improved patient comfort by providing compassionate and attentive care.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range-of-motion exercises.

Education

Diploma - General Studies

Tartan Senior High School
Oakdale, MN
06.1995

Skills

  • Time Management
  • Care Plan Management
  • Relationship Building
  • Activities of Daily Living
  • Client documentation
  • Regulatory Compliance
  • Patient Companionship

Timeline

Elderly Caregiver

Traditions Care Center
07.2021 - 03.2023

Sales Associate/Loss Prevention Specialist

Menards Distribution Center
03.2019 - 03.2023

PCA/In Home Caregiver

Lifeworks Services
05.2017 - 09.2019

Diploma - General Studies

Tartan Senior High School

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Heather Gosso