Heather Graham (Harper)

• Schedule, confirm, and coordinate patient appointments while managing phones, email, and patient communications
• Verify dental insurance benefits and coverage

addressed patient concerns and maintain a welcoming, professional, and child friendly environment,

• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

• Provided front-desk support, assisting patients with inquiries and directing them to appropriate resources.
• Facilitated communication between dental staff and patients, enhancing overall patient experience.
• Assisted in insurance verification processes, streamlining billing procedures for improved efficiency.

• Served as a sub and then as a 2 year old teacher for the 23-25 school year.

• I stayed at home with my two children.

• Answer phone calls, check clients in and out, schedule surgeries and appointments

• Check patient vitals, check blood sugar levels, record intake and output, assist patients in activity of daily living, Answer phone calls, give baths and make beds, work under RN to assist in the overall everyday patient care

• Answer phone calls, Check clients in and out, schedule appointments

• Answer phone calls, check patients in and out, made daily deposits

• Answer phone calls, schedule appointments, verify patient insurance, take payments, fax patient charts

• Take visual filed photographs, assist patients with their eye exam, dilate patient eyes, assist patients with their glasses and contacts.