Heather Granfield
Susanville,CA
Summary
Detail-oriented Court Clerk with extensive knowledge of Civil Court proceedings. Proven ability to streamline processes, enhance communication, and manage case files effectively.
Highly organized professional known for creative problem-solving and effective communication. Experienced in managing court operations and training new employees, committed to fostering a collaborative environment and ensuring timely legal processes.
Overview
11
11
years of professional experience
Work History
Court Clerk IV
Lassen Superior Court
11.2023 - Current
- Performed formal assigned training for new employees and cross-training for existing employees
- Supervises the lower level clerks who are in training by giving direction on how to perform certain tasks, review their work for accuracy, as well as correcting errors.
- Provided assistance to the Operations Supervisor in overseeing the lower level Court Clerks workflow when the Court Supervisor is off
- Managed Court Reporter scheduling for hearings and fostered professional relationships to ensure consistent and reliable coverage
- Assists the Operations Supervisor by reviewing court procedures and providing input
- Performed the duties of a Court Clerk I, II & III
Operations Supervisor
Lassen Superior Court
05.2022 - 11.2023
- Supervised daily operations of court staff, ensuring compliance with legal protocols and procedures.
- Streamlined case management processes, enhancing workflow efficiency across departments.
- Coordinated training programs for new employees, fostering a culture of continuous improvement.
- Implemented process improvements that reduced operational delays and improved service delivery.
- Coordinated training for the Court Clerk I, II & III
- Resolved disputes with internal court staff
- Maintained performance and disciplinary standards
- Developed new procedures
- Conducted performance reviews and evaluations
- Handled disciplinary issues when the need arose
- Submitted inquires through the TAJP to secure judicial officers for Law and Motion Calendars, Jury Trials or cases where there was a full bench recusal
Court Clerk III
Lassen Superior Court
01.2022 - 05.2022
- Processed case filings, ensuring compliance with legal procedures and deadlines.
- Managed court schedules, coordinating hearings and appointments efficiently.
- Maintained accurate records of court proceedings and documentation.
- Assisted in triaging inquiries from the public regarding court processes and services
- Performed the duties of a Court Clerk I & II
Court Clerk II
Lassen Superior Court
05.2020 - 01.2022
- Processed court documents and maintained accurate case files.
- Assisted judges in courtroom proceedings by managing schedules and organizing exhibits.
- Ensured compliance with legal procedures by reviewing filings for completeness and accuracy.
- Performed the duties of a Court Clerk I
Court Clerk I
Lassen Superior Court
11.2015 - 05.2020
- Processed court documents and filings with accuracy and attention to detail
- Processed filing fees for members of the public filing court documents
- Provided courtroom support by taking detailed minutes of court proceedings
- Responded to inquiries from the public, providing court processes
Education
High School Diploma -
Lassen High School
Susanville, CASkills
- Strong organization
- Data entry
- Court procedures
- Document preparation
- Creative problem solving
- Extensive knowledge of Civil and Juvenile Court proceedings and processes
- Depth of knowledge on processing complex case filings
- Researching and interpreting CA Legislative Information
- Imparting knowledge of operations in a clear and concise manner to other employee's
- Time management and prioritization
- Knowledge and respect of our Code of Ethics
Timeline
Court Clerk IV
Lassen Superior Court
11.2023 - Current
Operations Supervisor
Lassen Superior Court
05.2022 - 11.2023
Court Clerk III
Lassen Superior Court
01.2022 - 05.2022
Court Clerk II
Lassen Superior Court
05.2020 - 01.2022
Court Clerk I
Lassen Superior Court
11.2015 - 05.2020
High School Diploma -
Lassen High School