Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Software
References
Timeline
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Heather Granger

Crawfordville,FL

Summary

Dedicated child care professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Manager

Family Matters Too
01.2023 - Current
  • Improved parent satisfaction by addressing and resolving complaints promptly.
  • Charged with the care of infants and toddlers, teaching life skills.
  • Developed strong working relationships with staff, fostering a positive work environment.

Independent Contractor

DoorDash
01.2021 - Current
  • Increased client satisfaction by delivering high-quality products on time.
  • Managed multiple orders simultaneously, prioritizing tasks

Independent Contractor

Instacart
01.2021 - Current
  • Increased client satisfaction by delivering high-quality products on time.
  • Developed and maintained strong working relationships with clients, leading to repeat business.
  • Managed multiple projects simultaneously, prioritizing tasks.

Gameday Staff

Seminole Boosters
04.2011 - 12.2018
  • Enhanced fan experience by providing exceptional customer service and promptly addressing issues.
  • Supported security measures for the safety of attendees.
  • Assisted in setting up game day events, ensuring a smooth start to each match or event.
  • Contributed to efficient ticketing operations by scanning tickets and directing boosters to their boxes

Correctional Officer

Florida Department Of Corrections
06.2012 - 05.2013
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

.

Education

GED -

Adult Education Center
Tallahassee, FL
11.2009

Skills

  • Operations Management Assisting
  • Task Delegation
  • Service Knowledge
  • Customer Service

Certification

Cpr, first aid and department of children and families certified

Affiliations

  • Reading

Languages

English
Full Professional

Software

Microsoft Word

References

References available upon request.

Timeline

Assistant Manager

Family Matters Too
01.2023 - Current

Independent Contractor

DoorDash
01.2021 - Current

Independent Contractor

Instacart
01.2021 - Current

Correctional Officer

Florida Department Of Corrections
06.2012 - 05.2013

Gameday Staff

Seminole Boosters
04.2011 - 12.2018

GED -

Adult Education Center
Heather Granger