Heather Greenwall
Sandy,UT
Summary
Results-driven Staff Automation Engineer at Beyond Inc with expertise in CI/CD and mobile web/app testing. Proven track record in leading QA initiatives and enhancing automation processes. I excel in collaboration and problem-solving, ensuring high-quality deliverables and successful project implementations.
Overview
19
19
years of professional experience
Work History
Staff Automation Engineer
Beyond Inc
Murray, UT
02.2021 - Current
- Developed automated testing frameworks to enhance software reliability and performance.
- Lead QA experience for projects such as a salesforce implementation and relaunching several websites such as Overstock.com, Bed Bath & Beyond, and Zulily.
- Experience with the SDLC in an agile environment, including gathering requirements, automating use cases, pre-deploy testing, and post-deploy validation.
- Website release manager duties include coordinating regression testing across multiple teams.
- Streamlined deployment processes using CI/CD pipelines to reduce time-to-delivery.
- Identified areas of improvement in existing automation processes and systems.
- Experience with AI coding tools such as Claude.
Software Development Engineer in Test
Medici Ventures (Child Company of Beyond Inc)
Midvale, UT
05.2016 - 02.2021
- Built and maintained test suites for blockchain-related applications.
- Identified and tracked defects.
- Performed root cause analysis of defects found during various stages of the testing cycle.
- Deploy management duties include PR approval, merging, test deploy/validation and production deploy/validation.
- Collaborated with developers and other stakeholders to resolve complex technical issues.
Senior Business Analyst
State Of Utah (Department Of Technology Services)
Salt Lake City, UT
03.2013 - 05.2016
- Experience with Federal and State requirements for medical programs such as Medicaid and the CHIP health insurance program.
- Worked on the project to implement the Affordable Care Act for the State of Utah.
- Wrote and optimized test cases using consistent, thorough approaches to enhance success in manual software testing.
- Collaborated with state and federal policy specialists and developers to implement new state programs, and ensure the compliance of existing programs.
- Developed detailed project plans outlining tasks, deadlines, and resources needed for the successful implementation of projects.
- Wrote and submitted SQL requests to help resolve production data issues.
Quality Assurance Analyst
State Of Utah (Department of Workforce Services)
Salt Lake City, UT
06.2007 - 03.2013
- Monitored agents' case work to ensure compliance with state and federal laws and regulations.
- Provided agent assistance as a subject matter expert for the state's benefit issuance software (which was originally DOS-based and later upgraded to a new web-based application).
- Worked with State Program Specialists to ensure that new policies and existing policy clarifications were implemented correctly.
Education
Bachelor of Science - Communications
University of Utah
Salt Lake City, UTAssociate of Science - General Studies
Salt Lake Community College
Salt Lake City, UTSkills
- Project management and test lead experience
- Mobile app and mobile web app testing expertise
- Experience with CI/CD, Docker, Jenkins, Git, and backend API testing
- Manual and automated testing with test plan creation
- Agile software development experience along with common agile tools such as Jira, Asana, Kana, and ClearQuest
- Automation experience with several automation frameworks including Playwright, XCUITest, Espresso, Cypress, and Appium
Accomplishments
Received the Governors Award for Excellence in 2010 for work completed on the technical implementation of the Affordable Care Act program for the state of Utah.
Timeline
Staff Automation Engineer
Beyond Inc
02.2021 - Current
Software Development Engineer in Test
Medici Ventures (Child Company of Beyond Inc)
05.2016 - 02.2021
Senior Business Analyst
State Of Utah (Department Of Technology Services)
03.2013 - 05.2016
Quality Assurance Analyst
State Of Utah (Department of Workforce Services)
06.2007 - 03.2013
Associate of Science - General Studies
Salt Lake Community College
Bachelor of Science - Communications
University of Utah