Heather Greenwood
Cabot,United States
Summary
Skilled police sergeant with 8 years of law enforcement experience. Demonstrates exceptional leadership and strategic planning skills to ensure public safety and regulatory compliance. Expertise in surveillance techniques, crisis intervention, and investigative processes. Committed to community service, adept at training and developing teams to enhance operational effectiveness. Excels in supervising employees with strong communication, negotiation, and computer skills.
Overview
11
11
years of professional experience
Work History
Police Sergeant
Jacksonville Police Department
09.2017 - Current
- Patrols the City and receives dispatched calls for service to help prevent crime, aid citizens needing assistance, and arrest violators of the law
- Enforces traffic laws and provides escorts to ensure safe motor vehicle operation throughout the City
- Prepares reports
- Investigates reports of criminal activity, interviews victims and witnesses, seeks, gathers and submits evidence for processing, interrogates suspects and arrests suspected offenders
- Testify in court
- Participates in community-based policing strategies and programs
- Responds to emergency calls and routine complaints and disturbances and takes necessary actions
- Directs and escorts traffic, operates traffic radar monitoring equipment and issues traffic citations
- Conducts investigations of traffic accidents and crimes against persons and property
- Questions witnesses, complainants, victims, and suspects and takes statements
- Chases and apprehends suspects
- Processes prisoners, searching prisoners, recording and securing the prisoner's property, and transporting prisoners to an appropriate facility
- Shares information and works with other law enforcement agencies as directed and appropriate
- Assists EMS personnel, firefighters, animal control, and City departments
- Conducts security checks of businesses and residential areas on patrol route
- Fosters good police-community relations among residents and civilian population
- Train new recruits
- Negotiations
- Handle complaints and disciplinary actions
- Supervisor Officers and proof-read reports and documents
Social Media Influencer
Social Media
01.2015 - Current
- Cultivate vibrant online presence, engaging followers with authentic content
- Drive brand partnerships, boosting visibility and revenue streams
- Pioneer creative content strategies, leveraging emerging platforms
- Analyze trends, adapt swiftly to maintain relevance in dynamic digital landscape
- Optimize content performance through data-driven insights
- Consistently surpass engagement targets, fostering substantial audience growth
- Forge strong partnerships with brands, fellow creators
- Orchestrate successful cross-promotions, expanding reach and diversifying content
- Anticipate shifts in social media trends, positioning for future growth
- Develop innovative content formats, setting new industry standards
Assistant Store Manager
Walgreens
08.2013 - 09.2017
- Facilitated inventory preparation efficiently.
- Order and merchandise products, manage recalls and outdated items, maintaining compliance standards
- Schedule, train, and review staff, ensuring high performance and adherence to company policies
- Provide exceptional customer service, addressing concerns and enhancing customer satisfaction
Education
Basic Police Certification -
Central ALETA Police Academy
North Little Rock12.2017
High School Diploma -
Dover High School
Dover, Arkansas05.2004
Skills
- Conflict Resolution
- Crisis Management
- Team Leadership
- Public Speaking
- Community Engagement
- Evidence Collection
- Traffic Management
- Negotiation
- Report Writing
- Crisis Intervention
- Training Development
- Surveillance Techniques
- Public Relations
- Risk Assessment
- Emergency Response
- Data Analysis
- Strategic Planning
- Stress Management
- Interpersonal Skills
- Cultural Competence
- Community Outreach
- Patrol Techniques
- Crisis Negotiation
- Incident Command
- Surveillance Operations
- Crisis Response
- Analytical Thinking
- Customer Service
- Team Coordination
- Investigative Skills
- Safety Protocols
- Cybersecurity Awareness
- Physical Fitness
- Cultural Awareness
- Legal Knowledge
- Crisis Simulation
- Patrol Technology
- Team Building
- Conflict Mediation
- Leadership Development
- Digital Literacy
- Decision Making
- Adaptability
- Time Management
- Incident Reporting
- Community Policing
- Community Trust
- Situational Awareness
- Operational Strategy
- Team Supervision
- Negotiation Skills
- Team Motivation
- Resource Management
- Community Awareness
Personal Information
Heather Greenwood
Ph: 501-733-8889
Age: 38
Hobbies and Interests
I love reading, writing, and passionate about learning new things. I'm extremely motivated and have great communication. I’m willing to relocate.
Timeline
Police Sergeant
Jacksonville Police Department
09.2017 - Current
Social Media Influencer
Social Media
01.2015 - Current
Assistant Store Manager
Walgreens
08.2013 - 09.2017
High School Diploma -
Dover High School
Basic Police Certification -
Central ALETA Police Academy
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