Heather Griffis
Keystone Heights,FL
Summary
Dependable and punctual professional with strong experience in customer service and cash handling. Skilled at building positive customer relationships, providing friendly and welcoming service, and working effectively as part of a team. Dedicated to creating a positive customer experience through excellent communication, a strong work ethic, and a professional attitude.
Overview
5
5
years of professional experience
Work History
Delivery Driver
DoorDash
Keystone Heights, FL
04.2023 - Current
- Collected orders using DoorDash Dasher app to ensure accuracy and efficiency.
- Delivered meals and groceries to customer addresses safely.
- Verified order details to prevent discrepancies and ensure customer satisfaction.
- Followed mapped routes to complete timely deliveries.
- Communicated with customers regarding order status and delivery instructions to enhance service experience.
Cashier
Zaxbys
Keystone Heights, FL
04.2026 - 07.2026
- Processed orders at Zaxbys front counter and drive-thru.
- Operated POS system for payments, refunds, and cash handling.
- Greeted guests and answered menu questions with friendly service.
Customer Service Representative
Walgreens
Keystone Heights
09.2021 - 12.2023
- Assisted Walgreens customers with product questions and store location guidance.
- Processed front-end transactions using point-of-sale systems.
- Stocked and organized shelves, ensuring products were properly displayed and readily available for customers.
- Resolved customer concerns with clear communication and calm service.
Education
Keystone Heights High School
Keystone Heights, FLSkills
- Customer Service and Guest Relations
- Cash Handling and Register Operations
- Communication and Interpersonal Skills
- Order Taker and Order Accuracy
- Customer Greeting and Assistance
- Problem-Solving
- Teamwork and Collaboration
- Stocking and Inventory Management
- Multitasking in Fast-Paced Environments
- Organization and Attention to Detail
- Cleaning and Maintaining Work Areas
- Working Independently
- Handling Customer Concerns Professionally
- Reliability and Strong Work Ethic
Timeline
Cashier
Zaxbys
04.2026 - 07.2026
Delivery Driver
DoorDash
04.2023 - Current
Customer Service Representative
Walgreens
09.2021 - 12.2023
Keystone Heights High School