Heather Grimm
Southborough,MA
Summary
A candidate who takes pride in being organized and dependable prioritizes tasks with a positive attitude, and is willing to take on additional responsibilities to ensure that the team's goals are met would be an asset to any team. A detail-oriented mindset and strong organizational skills allow for handling multiple projects simultaneously with high accuracy, ultimately contributing to the job.
Overview
3
3
years of professional experience
Work History
Cashier, Delivery Driver
Pizzaville
Southborough, MA
10.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise.
- Assisted customers with refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Identified and resolved discrepancies and errors in customer accounts.
- Trained new employees in a comforting and descriptive manner.
Education
High School Diploma -
Tecca Connections Academy Virtual School
Walpole, MA08.2023
Skills
- Verbal and Written Communication
- Money Handling
- Refunds and Exchanges
- Staff Training
- Product Knowledge
- Issue Resolution
- Order Taking
- Time Management Skills
- Cleaning and Sanitizing
- Stocking and Replenishing
- Customer Relations
- Order Verification
Extracurriculars
Dance Works Academy/ Recreational
- October 2006- June 2023
Dance Works Academy/Competitive
- Attended Imagine National Dance Challenge, On Stage America, Excel In Motion, Turn It Up Dance Competition, Diva Dance Competition, Elite Performance Challenge, American Dance Awards, Elite Dance Challenge.
- September 2017- June 2023
Southborough Town Soccer/ Defense & Goalie
- September 2008 - June 2019
Assabet Valley Girls Varsity Soccer
- August 2019 - November 2019
Timeline
Cashier, Delivery Driver
Pizzaville
10.2020 - Current
High School Diploma -
Tecca Connections Academy Virtual School