Yakira Arlynn Chandi-Becerra
McKinleyville,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Clear communicator with team oriented focus and advanced skills to officially work in a fast paced environment.
Overview
5
5
years of professional experience
Work History
Cashier, Delivery Driver
Mountain Mike's Pizza
McKinleyville, CA
09.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with menu selections, providing exceptional service.
- Handled customer inquiries and resolved complaints promptly to enhance satisfaction.
- Trained new staff on cash handling procedures and service standards.
- Mentored junior cashiers, fostering a collaborative team environment for optimal performance.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer loyalty by participating in rewards program enrollment.
Shift Leader
McDonald's Fast Food Restaurant
McKinleyville, CA
06.2021 - 12.2025
- Supervised team members to ensure adherence to operational standards and customer service excellence.
- Implemented training programs to enhance staff skills and improve efficiency during peak hours.
- Resolved customer complaints effectively, fostering positive dining experiences and repeat business.
- Ensured compliance with health and safety regulations, maintaining a clean and safe work environment.
- Collaborated with management on strategic initiatives aimed at improving overall restaurant performance.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Education
High School Diploma -
McKinleyville High School
McKinleyville, CASkills
- Customer service
- Team player
- Work ethic and integrity
- Multitasking
- Time management skills
- Communication skills
- Problem solving abilities
- Bilingual
Timeline
Cashier, Delivery Driver
Mountain Mike's Pizza
09.2023 - Current
Shift Leader
McDonald's Fast Food Restaurant
06.2021 - 12.2025
High School Diploma -
McKinleyville High School