Heather Griswold
Waupaca,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bakery Manager
Neumann's Piggly Wiggly
10.2019 - Current
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Maintained and controlled inventory of baked goods.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
CNA
Crossroads Care Center Of Weyauwega
09.2013 - 10.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
CNA
Wisconsin Veterans Home- King
01.2009 - 01.2013
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Iola-Scandinavia High School
Iola, WI06.1994
Skills
- Folding Ingredients
- Baking Equipment Troubleshooting
- Knowledge of Raw Materials
- Equipment Sanitation
- Cooking and Baking
- Machinery Upkeep
- Special Requests
- Compliance Requirements
- Effective Customer Service
- Safe Work Practices
- Maintaining Clean Work Areas
- Food Quality Standards Hygiene
Certification
Wisconsin Food Safety Service
Timeline
Bakery Manager
Neumann's Piggly Wiggly
10.2019 - Current
CNA
Crossroads Care Center Of Weyauwega
09.2013 - 10.2019
CNA
Wisconsin Veterans Home- King
01.2009 - 01.2013
High School Diploma -
Iola-Scandinavia High School
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