Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Gulling

Westerville,Ohio

Summary

Seeking a challenging position in a busy healthcare setting where medical, professional, and practical experience will be fully utilized.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Quality Assurance Lead

FedEx Ground
07.2020 - 03.2022
  • Managed a team of 8 warehouse staff to ensure timely completion of tasks and adherence to safety protocols.
  • Delivered reliable customer service by addressing inquiries promptly and resolving issues effectively through clear communication channels within the organization.
  • Collaborated with human resources to develop comprehensive employee engagement and retention strategies, resulting in a more satisfied, motivated and productive workforce.

Psychiatric Staff Nurse

Ohio Hospital For Psychiatry
03.2009 - 02.2016
  • Implemented patient care for up to 16 patients with bipolar, manic and acute psychosis, borderline personality disorders
  • Administered medication and treatments to patients to observe and record responses.
  • Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
  • Counseled and instructed useful coping methods to relieve depression and anxiety.

Education

Associate Degree in Nursing - Nursing

Chamberlain College of Nursing
Columbus, OH

Skills

  • Warehouse operations
  • Barcode scanning
  • Quality management
  • Quality assurance
  • Safety monitoring
  • Basic life support
  • Psychiatric nursing
  • Home health care
  • Clinical judgment
  • Strong clinical judgment

Certification

Basic Life Support- Active obtained April 2024

State of Ohio Board of Nursing License Temporarily Inactive

Timeline

Senior Quality Assurance Lead

FedEx Ground
07.2020 - 03.2022

Psychiatric Staff Nurse

Ohio Hospital For Psychiatry
03.2009 - 02.2016

Associate Degree in Nursing - Nursing

Chamberlain College of Nursing
Heather Gulling