Seeking a challenging position in a busy healthcare setting where medical, professional, and practical experience will be fully utilized.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Quality Assurance Lead
FedEx Ground
07.2020 - 03.2022
Managed a team of 8 warehouse staff to ensure timely completion of tasks and adherence to safety protocols.
Delivered reliable customer service by addressing inquiries promptly and resolving issues effectively through clear communication channels within the organization.
Collaborated with human resources to develop comprehensive employee engagement and retention strategies, resulting in a more satisfied, motivated and productive workforce.
Psychiatric Staff Nurse
Ohio Hospital For Psychiatry
03.2009 - 02.2016
Implemented patient care for up to 16 patients with bipolar, manic and acute psychosis, borderline personality disorders
Administered medication and treatments to patients to observe and record responses.
Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
Counseled and instructed useful coping methods to relieve depression and anxiety.
Education
Associate Degree in Nursing - Nursing
Chamberlain College of Nursing
Columbus, OH
Skills
Warehouse operations
Barcode scanning
Quality management
Quality assurance
Safety monitoring
Basic life support
Psychiatric nursing
Home health care
Clinical judgment
Strong clinical judgment
Certification
Basic Life Support- Active obtained April 2024
State of Ohio Board of Nursing License Temporarily Inactive