Savitha Krishnan
Novi,MI
Summary
Focused and organized Quality Analyst with 7+ years of experience supporting delivery of high-caliber Software Products through meticulous testing and troubleshooting. Proven leadership skills with unmatched coordination and analytical skills.
Overview
18
18
years of professional experience
Work History
Senior Quality Assurance Lead
Prevounce Health
2023.10 - Current
- Enhanced customer satisfaction by promptly addressing reported issues and providing effective solutions.
- Developed comprehensive test plans, cases, and scripts to validate product functionality and performance.
- Managed the defect tracking process, prioritizing issues based on severity and business impact.
- Wrote, reviewed and approved documents to preserve quality assurance.
- Established new and improved QA processes by developing test processes, test cases and assigning and executing tests.
- Delivered reliable software products on time while adhering to stringent deadlines and quality standards.
- Maintained a deep understanding of industry trends, proactively incorporating relevant tools and techniques into the team''s arsenal.
- Incorporated delivery requirements into planning of testing schedules.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Built automated test scripts to handle repetitive software testing work.
Quality Assurance
Freelancing
2017.09 - 2021.12
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Created and achieved product quality objectives and met product specifications.
- Identified and tracked defects with Jira, Trello, QC and supported developers in resolving problems by completing additional tests.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Wrote, edited and updated project manuals and technical documentation used by quality assurance team.
- Researched new tools and technologies for potential use by quality assurance team.
- Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
- Met tight deadlines to satisfy client demands and project timelines.
- Created and deployed best practices to improve efficiency and reduce defects.
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Communicated with production team members about quality issues.
- Improved software quality by implementing rigorous testing procedures and identifying areas for improvement.
- Led a team of QA analysts, ensuring consistency in test execution and timely delivery of results.
- Developed comprehensive test plans, cases, and scripts to validate product functionality and performance.
- Conducted regular reviews of test artifacts to ensure compliance with established standards and best practices.
- Championed the adoption of agile methodologies within the QA team, resulting in improved collaboration with development counterparts.
- Conducted post-release audits to identify opportunities for process improvements in future projects effectively.
- Cultivated strong relationships with stakeholders through transparent communication regarding project status updates.
- Delivered reliable software products on time while adhering to stringent deadlines and quality standards.
- Established new and improved QA processes by developing test processes, test cases and assigning and executing tests.
- Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
- Created requirements for milestones and monitored completion of tasks for QA team.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
Software Test Engineer
Infosys Technologies
2005.08 - 2007.10
- Conducted regression testing, analyzed results and submitted observations to development team.
- Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
- Designed testing scenarios for usability testing.
- Tracked, prioritized and organized defects with Quality Center, working with development team to facilitate timely corrections.
- Improved software quality by designing and executing comprehensive test plans and cases.
- Increased team efficiency with continuous integration and delivery practices, reducing overall testing time.
- Managed defect tracking systems, ensuring accurate documentation of issues for efficient resolution.
- Provided valuable feedback on software usability during design reviews, contributing to improved user experience.
- Participated in available trainings to improve software knowledge.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Optimized test cases to maximize success of manual software testing.
- Worked closely with different departments to develop innovative solutions to functionality issues.
Education
Bachelor of Science - Mathematics And Computer Science
M.E.S College of Arts, Science And Commerce
Bangalore03.2005
Skills
- Website and Mobile App Testing
- UI/UX Testing
- End to End Test Plan Creation
- SQL Data mining and Oracle Apps Front end testing
- Functional Testing
- Cross-browser Testing
- Compatibility Testing
- QA Testing Methodologies
- Canva PPT Presentation
- Python
- Jira
Test Management Tools:
- Git Issue Tracker
- Mercury Quality Control
- Trello
- Monday
- Selenium
- Katalon
- Postman
- Cypress
- Wireframing Tool: Figma, Balsamiq
- Cross-browser Testing Tools: Browserstack, Lambda
Testing Tools:
Additional Information
Few Tested Websites and Mobile Apps.
1. vjob - Job site
2. Profitive - ecommerce
3. Instantgo - Mobile app
4. Mycrowd - Travel website
5. Device42 - Infrastructure Management
6. Prevounce - HealthCare
7. WeGetDesign - Website Development company using Bubble
8. Technowand - Website Development company using WordPress
9. Qualcy - BioTechnology
Timeline
Senior Quality Assurance Lead
Prevounce Health
2023.10 - Current
Quality Assurance
Freelancing
2017.09 - 2021.12
Software Test Engineer
Infosys Technologies
2005.08 - 2007.10
Bachelor of Science - Mathematics And Computer Science
M.E.S College of Arts, Science And Commerce
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