Matthew Genest
Cheshire,CT
Summary
Seasoned quality assurance software tester with 25 years of experience throughout the software development life cycle. Skilled in analyzing functional specifications, conducting functional, integration, and regression testing. Collaborative team player excelling in requirements gathering, test plan development, test case writing, test execution, and reporting. Proven track record of problem-solving with innovative solutions, consistently delivering high-quality products on time and within budget while advancing from QA analyst to senior analyst to team lead.
Overview
23
23
years of professional experience
Work History
Quality Assurance Team Lead / Quality Assurance Analyst
BM Technologies
03.2007 - 05.2025
- Most recently led a team of 3 QA analysts onshore and an offshore team of 9 QA offshore in Hyderabad India.
- Ensure team project coordination via status meetings, assigning projects, mentoring the staff, managing test queues, test case suites, and performing hands on testing daily.
- Responsible for the proper tagging of source code and deploying the code for testing on 3 QA test environments.
- Identified release build for Production release.
- Ensure proper testing documentation and training materials are up to date and accessible to team members.
- Work with third party vendors for project integration and database/banking core refresh scheduling.
- Prior to my team lead role, I spent years as the Senior QA analyst doing in depth testing within the database, tailing server logs for errors, testing web applications, mobile apps, and backend automated processing system.
- In my time as a Senior QA analyst and QA analyst, I saw numerous projects to completion and release within the Banking industry.
- A few of the larger projects were Financial Aid Processing, Payroll Processing, Dispute Automation, Tuition Payment Plans, Address Accuracy, Multi Campus Systems, and Mobile Deposit.
Quality Assurance Analyst
Tangoe
01.2004 - 03.2007
- Tested database and web application interaction for a Telecommunications software management system.
- Performed Functional, Integration, Regression, and System testing.
- Worked closely with Business Analysts defining product requirements and performing UAT testing.
- Involved in Projects using the Agile Methodology.
- Performed database refreshes and code builds on a constant basis.
Product Manager
Strategic Software
09.2002 - 11.2003
- While at Strategic Software, I was the Product Manager for a daily web publication called the Mergers & Acquisitions Daily Brief.
- The partners of Strategic Software as an internal research tool used the publication.
- Possessed 100% ownership of the design of the product.
- Ran evening Quality Assurance process that extracted and parsed all data needed to create the Brief.
- Collaborated with the editor of the publication daily to ensure quality.
Education
Bachelor of Science - Business Administration
University of Rhode Island
Kingston, RI12.1986
Skills
- Website functionality testing
- Mobile application testing
- Batch file testing
- Agile methodology
- Waterfall methodology
- Effective problem resolution
- Collaborative teamwork
- Experience with Azure DevOps tools
- Jira issue tracking
- Skilled in Bugzilla issue tracking
- Putty application
- Experience with API development tools
- Experience with Lambda test frameworks
- Confluence documentation skills
- Experience with Oracle RightNow solutions
- Experience with Oracle SQL tools
- SQL Server management
- Linux command line proficiency
- Experienced with Mac OS
- Experienced with Firefox browser
- Experienced with Chrome browser
- Experienced with Safari browser
- Collaboration using Bitbucket
- Jenkins pipeline management
- Artifact repository management
Accomplishments
- Financial Aid Processing, Led the team that created the test plans and test cases for disbursing federal Title IV financial aid to college students. This led to large efficiency gains across the QA department.
- Excellence in Regulatory Compliance Results, Performed yearly walkthroughs with the Department of Education Auditors on a QA test environment highlighting the software’s regulatory compliance. This resulted in thirteen straight years of compliant software.
- Excellence in Internal Audit Results SOC 1, Performed yearly walkthroughs with internal auditors highlighting the software’s financial compliance on a QA test environment.
- Training Handbook for QA Analyst Onboarding, Authored an extensive detailed handbook for new QA Analyst training within the organization.
Timeline
Quality Assurance Team Lead / Quality Assurance Analyst
BM Technologies
03.2007 - 05.2025
Quality Assurance Analyst
Tangoe
01.2004 - 03.2007
Product Manager
Strategic Software
09.2002 - 11.2003
Bachelor of Science - Business Administration
University of Rhode Island
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