Heather Gunter
Longmont,CO
Summary
Results-driven supervisory and leadership professional with extensive experience in coaching and training. Demonstrates exceptional collaboration skills, effectively bridging gaps between stakeholders and community partners. Possesses strong analytical abilities and technical knowledge, thriving in data-driven environments while consistently exceeding expectations. Committed to embracing new challenges that leverage customer service expertise and drive positive outcomes.
Overview
14
14
years of professional experience
Work History
Bridges Liaison
20th Judicial District
08.2023 - Current
- Applied best practices within Mental Health and Criminal Justice processes.
- Demonstrated strong dedication to principles of justice.
- Developed meaningful responses tailored to individual participant needs.
- Skilled in using person-centered, solutions-focused, and collaborative methods.
- Facilitated agreement between diverse parties for optimal decision-making regarding participant's care.
- Maintained confidentiality and professionalism while proactively managing conflicts.
- Ensured every voice was heard by validating diverse viewpoints.
- Independently made decisions and collaborated within a team.
- Ensured alignment with mission and values in all tasks related to Bridges.
- Actively supported organizational culture alignment efforts.
- Fostered constructive and professional work connections through empathy, respect, and collaboration.
- Earned certification in Emotional Intelligence via Blue EQ.
- Assigned duties among staff aligned with their strengths.
- Addressed questions swiftly from stakeholders about offerings.
- Leveraged document management system for efficient file organization.
- Consolidated data from various sources for presentation and report purposes.
Probation Officer
8th Judicial District
10.2020 - 07.2023
- Monitor, supervise and provide investigative oversite for offender activities while on probation
- Keep the courts informed of client’s progress, write warrants when needed, and make referrals to all types of treatment agencies
- Work in conjunction with multiple agencies to provide the best service to the community and to provide community and victim reparations
- Provide coaching on Motivational Interviewing principles and evidence based practices
- Solution focused appointments
- Provide mentoring for new staff and volunteers
- High interaction with community
- Created and implemented a new hire checklist for the first year of employment
- Helped HR with RFP contracting with treatment agencies
- Participated in helping my district change over to a new time keeping system
Training and Development Manager
Argus Event Staffing
Denver, USA
03.2014 - 08.2019
- Company Overview: Denver, CO
- Provide management with all training needs
- Train effective communication between staff and management
- Collaborating closely with the community
- Procure all necessary office supplies and training materials
- Work with HR on annual budgets, tracking outcomes from the funds given
- Created and implemented a supervisor development program
- Implement a learning management system
- Implement a new HR platform
- Attend board meetings to discuss money management and new programming
- Ability to translate financial and accounting acumen to financial and non-financial audiences
- Knowledge of HR processes, including both Federal and State regulations
- Implementing code of ethics, anti-harassment and diversity training
- Denver, CO
Probation Officer
State of Colorado
10.2010 - 03.2018
- Monitor, supervise and provide investigative oversite for offender activities while on probation
- Keep the courts informed of client’s progress, write warrants when needed, and make referrals to all types of treatment agencies
- Work in conjunction with multiple agencies to provide the best service to the community and to provide community and victim reparations
- Community engagement for victims and community reparations
- Provide coaching on Motivational Interviewing principles and evidence based practices
- Certification for NRCT-Safety training
- Case planning that is assessment driven related to risk
- Provide mentoring for new staff and volunteers/interns
Education
Master of Science - Maladaptive Behavior, Criminal Psychology, Group Counseling, Counseling Theory and Practice, adult learning styles.
Argosy University
Phoenix, AZBachelor of Science - Policing, criminology, and forensic investigations. Southern Institute of Forensic Science courses in Human Skeleton remains and Death Investigations.
University Northern Colorado
Greeley, COSkills
- Budget Planning
- Crisis intervention
- Case management
- Confidentiality practices
- Mentoring staff
- Professional development
- Motivational interviewing
- Team leadership
- Reporting
- Collaborative relationships
- Issue resolution
- High-pressure environments
- Project Implementation
- Community Outreach
- Leadership and Coaching skills
- Years of Supervisory Skills
- Providing Testimony and speaking legislation
Supervisory Experience
24 years of leadership and supervising others.
Communication Skills
While working for the State of Colorado Judicial Branch, I work closely with Judges, Magistrates, Attorneys, Probation departments and numerous law enforcement and mental health agencies. I possess strong written and verbal communications skills. I am confident when speaking to large audiences. I have experience communicating with a variety of individuals, using differing methods. I am secure in advocating for funds to ensure participants’ needs are being met.
Affiliations
- Homesteading
- Photography
- Reading
Timeline
Bridges Liaison
20th Judicial District
08.2023 - Current
Probation Officer
8th Judicial District
10.2020 - 07.2023
Training and Development Manager
Argus Event Staffing
03.2014 - 08.2019
Probation Officer
State of Colorado
10.2010 - 03.2018
Master of Science - Maladaptive Behavior, Criminal Psychology, Group Counseling, Counseling Theory and Practice, adult learning styles.
Argosy University
Bachelor of Science - Policing, criminology, and forensic investigations. Southern Institute of Forensic Science courses in Human Skeleton remains and Death Investigations.
University Northern Colorado
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