Heather Gutt
Mckees Rocks,PA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse
Emergency Department
Heritage Valley Kennedy
Emergency Department
11.2017 - Current
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Registered Nurse
West Penn Hospital, Cardiac Step Down
02.2017 - 07.2018
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Emergency Room Technician
UPMC Mercy Hospital
11.2013 - 02.2017
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
Education
Bachelor's - Nursing
California University of Pennsylvania
Diploma - Nursing
Washington Hospital School of Nursing
High School Diploma -
Springdale Jr. Sr. High School
Skills
- Behavioral Health Care
- Emergency Care
- Stress Management
- Patient Education
- Conflict Resolution
- Condition Monitoring
- Patient Stabilization
- Patient Assessments
- Ethical Practice
- Critical Thinking
Accomplishments
- Patient Care - Delivered compassionate care that exceeded hospital requirements. Successfully provided quality care to patients receiving the Cameos of Caring award in 2023.
Certification
- PALS- Pediatric Advanced Life Support
- BLS- Basic Life Support
- ACLS- Advanced Cardiovascular Support
- NIHSS- National Institutes of Health Stroke Scale
Timeline
Registered Nurse
Emergency Department
Heritage Valley Kennedy
Emergency Department
11.2017 - Current
Registered Nurse
West Penn Hospital, Cardiac Step Down
02.2017 - 07.2018
Emergency Room Technician
UPMC Mercy Hospital
11.2013 - 02.2017
Bachelor's - Nursing
California University of Pennsylvania
Diploma - Nursing
Washington Hospital School of Nursing
High School Diploma -
Springdale Jr. Sr. High School
- PALS- Pediatric Advanced Life Support
- BLS- Basic Life Support
- ACLS- Advanced Cardiovascular Support
- NIHSS- National Institutes of Health Stroke Scale
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