Heather Hahn
Digital Marketer
Los Angeles,California
Summary
Organized and dependable candidate successful at managing multiple priorities and specializing in project management, social media management, as well as marketing management. Highly developed customer service skills with the ability to lead and manage.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Front Office Executive
Aimbridge Hospitality
12.2019 - Current
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Trained new staff members in customer service techniques and hotel operations.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Founder
With Love Heather Jean
01.2012 - Current
- Created lifestyle content for major social media platforms: Facebook, Instagram, Twitter & TikTok
- Researched creative topics to write, edit and create layouts for new articles and features
- Leveraged keyword research tools to identify popular topics for blog post ideas that resonate with target audience.
- Monitored website analytics to identify trends, make data-driven decisions, and improve user experience.
Social Media Manager
Buzzmeter: A Digital Marketing Agency
02.2012 - 07.2016
- Managed all client social media accounts, and made updates to their social media content daily
- Created and managed social media campaigns to increase brand engagement
- Established relationships with industry influencers for mutually beneficial collaborations and exposure opportunities.
- Increased awareness through development and implementation of successful public relations campaigns
Stache Lifestyle Representative
Sony Music
04.2011 - 12.2011
- Marketed new and upcoming talent in the music industry
- Promoted upcoming artists to fans using Facebook, Twitter, and other social media sites
- Would attend concerts and major events to cover the representation of the artists
- Maintained statistics and created weekly analysis reports for senior leadership on events upon request
Marketing Assistant
Muse Lifestyle Group
10.2009 - 04.2011
- Performed community outreach on Facebook and Twitter, as well as other social media sites
- Generated leads through phone calls, emails and face-to-face interactions
- Collected, analyzed and summarized data and trends to provide marketing tracking and research
- Created customized marketing materials to increase awareness
Education
Bachelor of Science - Marketing & Management
The Art Institute of California
Los Angeles, CA 10.2008 - 05.2011
Skills
Digital Marketing
undefinedReferences
References available upon request
Timeline
Front Office Executive
Aimbridge Hospitality
12.2019 - Current
Social Media Manager
Buzzmeter: A Digital Marketing Agency
02.2012 - 07.2016
Founder
With Love Heather Jean
01.2012 - Current
Stache Lifestyle Representative
Sony Music
04.2011 - 12.2011
Marketing Assistant
Muse Lifestyle Group
10.2009 - 04.2011
Bachelor of Science - Marketing & Management
The Art Institute of California
10.2008 - 05.2011
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