Heather Halstead
Castle Rock,CO
Summary
Dynamic and results-driven Pharmacy Compounding Technician with a proven track record at ITC Compounding Pharmacy. Expert in enhancing workflow efficiency and ensuring patient safety through quality control systems. Recognized for exceptional organizational skills and a strong commitment to training and leadership, consistently improving patient outcomes and satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Compounding Technician
ITC Compounding Pharmacy
Castle Rock, CO
11.2020 - 06.2022
- Prepared customized medications, ensuring precise dosing and patient safety.
- Streamlined workflow, enhancing efficiency and reducing errors.
- Collaborated with pharmacists to optimize compounding processes.
- Resolved medication discrepancies, improving patient outcomes.
- Maintained compliance with regulatory standards, ensuring quality.
- Implemented a quality control system that minimized compounding errors, significantly enhancing patient safety and satisfaction.
- Maintained accurate inventory records and managed supply orders, ensuring consistent availability of essential compounding materials.
Pharmacy Customer Account Technician
Heartland Pharmacy
Englewood, CO
11.2017 - 11.2020
- Responsible for training new hires to ensure they understand policy and procedures.
- Works through challenges objectively and dependable in difficult situations.
- Completes and performs required workload in a consistent and efficient manner for 275+ residents, in normal and stressful circumstances.
- Coordinates pharmacy services and manage the relationship with the assigned facility, healthcare professionals and family to meet the needs of the resident.
- Strong organizational skills and ability to identify and prioritize daily workload.
Certified Pharmacy Technician/Inventory Specialist/Coach
CVS Pharmacy
Dunbar, WV
10.2015 - 10.2017
- Accurately receive, type, and fill prescriptions in a timely manner.
- Process insurance claims and ensure they are submitted properly.
- Order and verify incoming supplies and update inventory onto the computer.
- File prescriptions and inventory paperwork according to company policy.
- Train new hires for surrounding CVS stores.
Cashier
THE HOME DEPOT
Vienna, WV
10.2013 - 07.2014
- Balanced the needs of multiple customers simultaneously.
- Processed all sales transactions accurately and in a timely fashion.
- Maintained adequate cash supply in cash drawers in multiple checkout stations.
- Answered customers' questions and addressed problems and complaints in person and via phone.
Banquet Captain/ Waitress
PARKERSBURG COUNTRY CLUB
Vienna, WV
03.2009 - 02.2012
- Trained and supervised a staff of 5.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Inspected dining and serving areas to ensure cleanliness and proper setup.
- Performed inventory level checks to insure the proper level.
Education
Associate of Applies Science (AAS) - Radiologic Technology
UC Health School of Radiological Technologist
Colorado Springs, CO05-2025
High School Diploma -
Wirt County High School
Elizabeth, WV01.2004
Skills
- Excellent customer service skills
- Exceptional organizational skills
- Profound ability to work in a fast-paced environment
- Energetic work attitude
- Highly responsible and reliable
- Proven leadership skills
References
References upon request.
Certification
PTCB Certified Pharmacy Technician 2017
Timeline
Pharmacy Compounding Technician
ITC Compounding Pharmacy
11.2020 - 06.2022
Pharmacy Customer Account Technician
Heartland Pharmacy
11.2017 - 11.2020
Certified Pharmacy Technician/Inventory Specialist/Coach
CVS Pharmacy
10.2015 - 10.2017
Cashier
THE HOME DEPOT
10.2013 - 07.2014
Banquet Captain/ Waitress
PARKERSBURG COUNTRY CLUB
03.2009 - 02.2012
Associate of Applies Science (AAS) - Radiologic Technology
UC Health School of Radiological Technologist
High School Diploma -
Wirt County High School
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