Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Heather Hanson

Summary

Seeking to leverage studies in Industrial and Organizational Psychology to drive strategic business initiatives and deliver unique solutions. Possesses a passion for optimizing organizational efficiency and performance through strategic problem solving, research, and data analysis to drive positive change. Committed to continuous personal and professional development with the aim of fostering positive change within organizations.

Overview

6
6
years of professional experience

Work History

Business Performance Analyst Intern

Allianz Partners
Richmond, VA
06.2024 - Current
  • Conducted in-depth data analysis to identify performance trends and deliver actionable insights to senior management.
  • Provided timely SQL-driven ad hoc reporting.
  • Leveraged Excel and other advanced statistical tools to analyze large datasets, revealing valuable insights.
  • Used Excel, Tableau, MicroStrategy, and Power BI to create and maintain dashboards and reports that tracked KPIs. Assisted in data-driven decision-making.
  • Utilized statistical methods and predictive analytics to develop forecasts and budgets for strategic planning and resource allocation.
  • Prepared and presented performance reports to stakeholders, simplifying complex data.
  • Conducted interviews with internal staff to gain a better understanding of operations.
  • Created project plans outlining timelines, goals, milestones, deliverables, and resource allocations.

Research Assistant

The Chicago School of Professional Psychology
Chicago, IL
01.2023 - 07.2023
  • Performed literature reviews and analyzed/compared data from 50+ research papers.
  • Created innovative measurement techniques for evaluating the professional identity of actively involved practitioners in 5 crucial domains.
  • Collaborated with team members to discuss findings and develop an innovative tool.
  • Organized data using excel, word, and power point.
  • Created a model diagram.

Sales Associate

Bed Bath & Beyond
Lake Grove, NY
05.2018 - 08.2018
  • Priced and tagged merchandise to be placed on the sales floor.
  • Assisted customers in product location and performed store-wide inventory checks.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing, accessories, and proper care for merchandise.
  • Promoted to aid the training and development of new sales team associates in products, selling techniques and company procedures.

Education

Masters in Industrial & Organizational Psychology -

The Chicago School of Professional Psychology
Chicago, IL
01-2024

Bachelor of Science, Psychology -

Indiana University Bloomington
Bloomington, IN
12.2021

Skills

  • Creative & Critical Thinking
  • Project Organization & Management
  • Time Management
  • Communication & Cross-Functional Collaboration
  • Personnel Analysis
  • Problem Analysis & Solving
  • Research Project Design
  • Data Analysis
  • Data Visualization
  • Microsoft Office (Excel, PowerPoint, Word)
  • SPSS
  • SQL
  • MicroStrategy
  • PowerBI

Affiliations

  • School of Public Health Living-Learning Community
  • Delta Zeta Epsilon Chapter
  • All Girl Cheerleading Program
  • IUDM Marketing Committee
  • Indiana University Dance Marathon

Accomplishments

  • Promotional Team Leader - Indiana University Dance Marathon (IUDM) - Years 2017-2020
  • National Championship - All Girl Division 1A - Indiana University Cheerleading - Year 2019
  • Work Ethic Award - Indiana University Cheerleading - Year 2018
  • Rookie of the Year Award - Indiana University Cheerleading - Year 2018

Timeline

Business Performance Analyst Intern

Allianz Partners
06.2024 - Current

Research Assistant

The Chicago School of Professional Psychology
01.2023 - 07.2023

Sales Associate

Bed Bath & Beyond
05.2018 - 08.2018

Masters in Industrial & Organizational Psychology -

The Chicago School of Professional Psychology

Bachelor of Science, Psychology -

Indiana University Bloomington

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Heather Hanson