Summary
Overview
Work History
Education
Skills
Additional Contact
References
Additional Professional Highlights
Core Competencies
Timeline
Generic
HEATHER HARRIS

HEATHER HARRIS

Pawtucket

Summary

Dynamic Professional with over 20 years of experience in high-volume hospitality, management, and specialized caregiving. Proven track record in operational leadership, including payroll, inventory, and staff scheduling. Exceptional communicator with a background in media and journalism, adept at problem-solving and connecting with people from all walks of life. Expert level experience in customer care and sales, providing and creating a positive, enjoyable, and memorable experience that makes customers feel valued, and provides a long-term customer/business partnership that makes our valued customers eager to return.

Compassionate Caregiver known for highly productive and efficient task completion. Skilled in personal care assistance, medication management, and mobility support. Excel at communication, patience, and empathy to provide exceptional care and companionship. Adapt quickly to changing patient needs and environments, ensuring comfort and safety at all times.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

12
12
years of professional experience

Work History

High Support Needs Caregiver

PRIVATE HOUSEHOLD
01.2023 - Current
  • Specialize in providing comprehensive care for individuals with profound (Level 3) nonverbal autism.
  • Implement daily routines that prioritize safety, sensory regulation, and emotional well-being.
  • Navigate complex behavioral challenges with patience and adaptive problem-solving skills.

Server & Bartender

THE LAST RESORT
Smithfield
01.2019 - 01.2023
  • Maintained high-quality service in a fast-paced environment, ensuring guest satisfaction and repeat business.

Event Production & Logistics

MUSICAL COORDINATOR
Providence
01.2015 - 01.2023
  • Coordinated large-scale events and live shows for major artists throughout Rhode Island.
  • Managed venue logistics, artist relations, and technical setups.

Opening & Closing Bartender

THE AVE BAR AND GRILL
Johnston
01.2018 - 01.2019

Shift Manager / Keyholder / Bartender

THE BISHOP HILL TAVERN
Johnston
01.2016 - 01.2019
  • Managed daily floor operations, including opening/closing procedures and financial reconciliation.
  • Oversaw inventory and ordering to ensure seamless service during high-volume shifts.

Bartender

TRATTORIA ZOOMA
Providence
01.2016 - 01.2018

Journalist

DYME MAGAZINE
Boston
01.2015 - 01.2018
  • Authored features, as well as celebrity interviews and highlights for a prominent urban magazine, focusing on community stories and culture.

Server & Bartender

THE GARAGE BAR AND GRILL
Cumberland
01.2016 - 01.2017

Radio Host & Disc Jockey

WRIU (URI RADIO)
Kingston
01.2015 - 01.2017
  • Produced and hosted a weekly 3-hour live talk and music show, managing live boards and guest interviews.

Bartender

RHODE ISLAND DOLLS
Woonsocket
01.2014 - 01.2016

Education

William E. Tolman High School
Pawtucket, RI

Skills

  • Inventory Management
  • Payroll
  • Staff Scheduling
  • Alcohol/Food Procurement
  • Hospitality Management
  • Disability advocacy
  • Digital marketing & promotions
  • Digital advertising
  • IEP advocacy
  • Special Education advocacy
  • Customer Care services
  • Sales
  • E-commerce
  • Shift Lead
  • Keyholder
  • Team Training
  • Public Relations
  • Journalism
  • Radio Hosting
  • Conflict Resolution
  • High-Support Caregiving
  • Crisis Management
  • Non-verbal Communication

Additional Contact

HH87business@gmail.com

References

  • Lisa Scittarelli, Employer, The Last Resort, 401-465-4822
  • Tom Paolantonio, Employer, Bishop Hill Tavern, 401-862-1494
  • Tino Citto, Employer, The Ave, 774-273-1088

Additional Professional Highlights

  • Musical Coordinator, Event Production & Logistics, Providence, RI, 8 Years, Coordinated large-scale events and live shows for major artists throughout Rhode Island., Managed venue logistics, artist relations, and technical setups.
  • Journalist, DYME MAGAZINE, Boston, MA, 3 Years, Authored features, as well as celebrity interviews and highlights for a prominent urban magazine, focusing on community stories and culture.
  • Radio Host & Disc Jockey, WRIU (URI RADIO), Kingston, RI, 2 Years, Produced and hosted a weekly 3-hour live talk and music show, managing live boards and guest interviews.

Core Competencies

Inventory Management, Payroll, Staff Scheduling, Alcohol/Food Procurement, 5+ Years Hospitality Management, Shift Lead, Keyholder, Team Training, Public Relations, Journalism, Radio Hosting, Conflict Resolution, High-Support Caregiving, Crisis Management, Non-verbal Communication

Timeline

High Support Needs Caregiver

PRIVATE HOUSEHOLD
01.2023 - Current

Server & Bartender

THE LAST RESORT
01.2019 - 01.2023

Opening & Closing Bartender

THE AVE BAR AND GRILL
01.2018 - 01.2019

Shift Manager / Keyholder / Bartender

THE BISHOP HILL TAVERN
01.2016 - 01.2019

Bartender

TRATTORIA ZOOMA
01.2016 - 01.2018

Server & Bartender

THE GARAGE BAR AND GRILL
01.2016 - 01.2017

Event Production & Logistics

MUSICAL COORDINATOR
01.2015 - 01.2023

Journalist

DYME MAGAZINE
01.2015 - 01.2018

Radio Host & Disc Jockey

WRIU (URI RADIO)
01.2015 - 01.2017

Bartender

RHODE ISLAND DOLLS
01.2014 - 01.2016

William E. Tolman High School
HEATHER HARRIS