Summary
Overview
Work History
Education
Skills
Timeline
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Heather Hayes

Pensacola,FL

Summary

I thrive moving in a fast pace and things constantly changing. I'm organized, driven, and a self starter. I prefer to be out in the field and have great communication skills and know what it takes to maintain client relationships. I am positive, punctual, and professional.

Overview

17
17
years of professional experience

Work History

Realtor

Hurd Real Estate & Company
07.2016 - Current
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.

Bartender Shift Manager

Bamboo Willies
03.2009 - 02.2016
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.

Bartender

RumRunners
06.2007 - 01.2009
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

GED -

Forest Hill High School
West Palm Beach, FL
05-1998

Skills

    All of my career choices involve customer service and maintaining client relationships My strong points are organization, the ability to easily talk with people, sales and negotiations I really enjoy being out in the field and prefer to be moving I'm great at multi tasking, anticipating clients needs and my surroundings changing constantly That is where I thrive I am currently still a Realtor and as the market is changing I am looking to find a career that allows me the opportunity to be out in the field and not behind a desk all day As a retired bartender of 17 years in every sort of establishment from West Palm Beach, Vegas and Pensacola Beach, I have worked in all types of bars and restaurants and I know the business well I feel this role would be a great fit for me and my skill set level I am personable, professional and a self starter I was referred by one of your reps who know Chef Daniel Watts I would appreciate the opportunity for an in person interview

Timeline

Realtor

Hurd Real Estate & Company
07.2016 - Current

Bartender Shift Manager

Bamboo Willies
03.2009 - 02.2016

Bartender

RumRunners
06.2007 - 01.2009

GED -

Forest Hill High School

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Heather Hayes