HEATHER HEISLER
Tifton,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Regional Manager
Rent 2 Own Services
10.2013 - Current
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards fr 4 locations.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
General Manager
Marcos Pizza
09.2009 - 09.2013
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
Education
No Degree - Early Childhood Education
Abraham Baldwin Agricultural College
Tifton, GA08.2005
Skills
- Sales Expertise
- Brand Development
- Customer and Vendor Relations
- Federal Regulations
- Database Management
- Business Recordkeeping
- Sales Planning
- Product and Service Sales
- Goals and Performance
- Staff Supervision
- Retail Knowledge
Timeline
Regional Manager
Rent 2 Own Services
10.2013 - Current
General Manager
Marcos Pizza
09.2009 - 09.2013
No Degree - Early Childhood Education
Abraham Baldwin Agricultural College
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