Heather Hillier
Mesa,AZ
Overview
18
18
years of professional experience
1
1
Certification
Work History
Canvasser
ACE (Arizona Center for Empowerment)
Phoenix, AZ
05.2022 - 11.2024
- Engaged with community members to gather support for initiatives and campaigns.
- Collaborated with team members to develop effective outreach strategies.
- Maintained accurate records of interactions and responses from constituents.
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
Barista
Starbucks
Phoenix, AZ
12.2020 - 07.2021
- Provided exceptional customer service, addressing inquiries and resolving complaints promptly.
- Assisted in training new baristas on beverage preparation techniques and customer engagement strategies.
- Maintained compliance with health and safety standards, ensuring a clean and safe workspace for staff and customers.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
PCA (Personal Care Attendant)
Cerebral Palsy of Massachusetts
Boston, MA
10.2006 - 03.2012
- Assisted patients with daily living activities, enhancing comfort and dignity.
- Trained new staff on best practices for patient assistance and safety protocols.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Education
Associate of Science - Nutrition And Human Performance
University of Rhode Island
Providence06.2016
Associate of Science - Culinary Arts
Rhode Island Community Kitchen Culinary Art Training Program
Providence, RI06.2014
Skills
- Excellent team player
- Able to analyze, coordinate, and adjust quickly to shining customer demands and expectations
- Sharp, innovative, quick learner, with proven ability to maintain consistent quality of service
- Motivates staff members to perform at their best
Certification
ServSafe Food Handlers Manager's License
June 2014
Training for Intervention Procedures (TIPS)
June 2014
Foreign Body Obstruction Removal (Heimlich Maneuver)
June 2014
Accomplishments
Perfect Attendance Award
In recognition of daily attendance for 400 hours
Timeline
Canvasser
ACE (Arizona Center for Empowerment)
05.2022 - 11.2024
Barista
Starbucks
12.2020 - 07.2021
PCA (Personal Care Attendant)
Cerebral Palsy of Massachusetts
10.2006 - 03.2012
Associate of Science - Nutrition And Human Performance
University of Rhode Island
Associate of Science - Culinary Arts
Rhode Island Community Kitchen Culinary Art Training Program