Heather Howeth
Borger,TX
Summary
Dynamic and compassionate therapist with experience at Texas Panhandle Centers, skilled in treatment planning and crisis intervention. Proven ability to build rapport and enhance client well-being through personalized strategies. Adept at maintaining client confidentiality while documenting progress effectively, ensuring a holistic approach to mental health care.
Overview
8
8
years of professional experience
Work History
Therapist Tech 1
Texas Panhandle Centers
Pampa, TX
03.2007 - 07.2013
- Conducted individual and group therapy sessions to support client mental health goals.
- Developed personalized treatment plans based on comprehensive assessments and client needs.
- Collaborated with multidisciplinary teams to ensure holistic care for clients.
- Implemented evidence-based therapeutic interventions to promote client progress.
- Maintained accurate and timely documentation of client interactions and treatment outcomes.
- Facilitated workshops and educational sessions on mental health awareness and coping strategies.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Documented patient information, treatment plans, and patient responses.
- Tracked progress according to goals for interventions.
Barista
Starbucks
Amarillo, TX
02.2005 - 04.2008
- Prepared and served high-quality beverages following established recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Assisted in training new baristas on beverage preparation techniques and customer service standards.
- Engaged with customers to provide exceptional service, enhancing overall experience and satisfaction.
- Operated espresso machines and other equipment to produce consistent drink quality under pressure.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Skills
- Treatment Planning
- Building rapport
- Crisis intervention
- One-on-one sessions
- Documentation requirements
- Client confidentiality
Timeline
Therapist Tech 1
Texas Panhandle Centers
03.2007 - 07.2013
Barista
Starbucks
02.2005 - 04.2008