Heather Howland
Manchester ,TN
Summary
Dedicated and certified forklift operator with extensive experience at Home Depot, excelling in loading and unloading operations while ensuring safety compliance. Proven ability to enhance productivity through effective teamwork and meticulous attention to detail, significantly reducing product damage and improving inventory accuracy. Strong problem-solving skills and commitment to workplace safety.
Overview
2026
2026
years of professional experience
Work History
Reach Truck Operator
Home Depot
- Operated reach truck to efficiently transport materials within warehouse environment.
- Conducted daily safety inspections of equipment to ensure compliance with operational standards.
- Loaded and unloaded merchandise from delivery trucks, maintaining accuracy in inventory management.
- Assisted in organizing storage areas for optimal space utilization and accessibility of products.
- Developed strong relationships with co-workers, fostering a positive work environment based on mutual respect.
Forklift Operator
Home Depot
07.2021 - 07.2025
- Conducted routine inspections of equipment to ensure operational efficiency and safety compliance.
- Supported merchandise loading and unloading, ensuring precise inventory levels.
- Collaborated with team members to optimize workflow and enhance productivity during peak hours.
- Implemented best practices for safe material handling, reducing risk of accidents or damages.
- Maintained organized work areas, facilitating quick access to tools and equipment necessary for operations.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Communicated with floor managers to determine merchandise placement.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
- Increased operational flexibility by obtaining certifications for various types of forklifts.
- Reduced instances of stock discrepancies, meticulously tracking goods received against purchase orders.
- Enhanced customer satisfaction by ensuring that goods were handled with care, minimizing returns due to damage.
- Increased storage efficiency with strategic pallet stacking and goods placement.
- Reduced product damage by adhering to strict handling and lifting protocols.
- Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
- Operated forklifts safely to transport materials within warehouse and store environments.
Education
Medical Assistant And Phlebotomist - Nursing
NuCourse Institute
Decherd, TN07.2025
Skills
- Reach truck operation
- Loading and unloading
- Workplace cleanliness
- Order picking
- Load lifting
- Forklift certification
- Staging and sorting
- Pallet stacking
- Certified forklift operator
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Workplace safety
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Decision-making
- Safety compliance
- Relationship building
- Heavy equipment operation
- Pallet jack operation
- Forklift operator certification
- Truck loading
- Wrapping and banding
- Documentation
- Professionalism
- High-lift trucks
Timeline
Forklift Operator
Home Depot
07.2021 - 07.2025
Reach Truck Operator
Home Depot
Medical Assistant And Phlebotomist - Nursing
NuCourse Institute