Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Hunt

Phoenix,AZ

Summary

Dynamic Project Manager with extensive experience at ABM Industries, excelling in project development and contract management. Proven track record of meeting deadlines while ensuring quality and safety. Skilled in budgeting and fostering client relations, driving operational excellence through effective team collaboration and advanced problem-solving techniques. Experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.

Overview

7
7
years of professional experience

Work History

Project Manager

ABM Industries
10.2024 - Current
  • Managed projects from procurement to commission.
  • Identified plans and resources required to meet project goals and objectives.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Planned, designed, and scheduled phases for large projects.

Launch Manager

ABM Industries
07.2024 - 10.2024
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Project Manager

ABM Industries
07.2024 - 10.2024
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Managed projects from procurement to commission.
  • Planned, designed, and scheduled phases for large projects.
  • Identified plans and resources required to meet project goals and objectives.

Project Manager

ABM Industries
07.2023 - 07.2024
  • Maintained open communication by presenting regular updates on project status to customers.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Proved successful working within tight deadlines and a fast-paced environment.

Project Manager

ABM Industries
06.2022 - 07.2023
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Managed projects from procurement to commission.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Facilitated workshops to collect project requirements and user feedback.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Project Manager

ABM Industries
09.2021 - 06.2022
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Managed projects from procurement to commission.

Assistant Manager

ABM Industries
10.2020 - 09.2021
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Cleaner, Warehouse Tech, Shift Lead

ABM Industries
08.2018 - 10.2020
  • Organized and used industrial cleaning products following strict safety procedures.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Removed trash, debris and other waste materials from premises.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemica
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Generated reports detailing findings and recommendations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Frequently inspected production area to verify proper equipment operation.

Education

GED -

Atwater High School
Atwater, CA
03-2012

Skills

  • Effective systems implementation

  • Project management

  • Staff development

  • Task organization

  • Contract management

  • Client relations

  • Building client relationships

  • Root-cause analysis

  • Team development and engagement

  • Analytical problem-solving skills

  • Site safety coordinator

  • Inventory management

  • Project management

  • Schedule management

  • Fostering collaborative partnerships

  • Cross-functional team engagement

  • Budget management expertise

  • Skilled in utilizing Microsoft Office tools

Timeline

Project Manager

ABM Industries
10.2024 - Current

Launch Manager

ABM Industries
07.2024 - 10.2024

Project Manager

ABM Industries
07.2024 - 10.2024

Project Manager

ABM Industries
07.2023 - 07.2024

Project Manager

ABM Industries
06.2022 - 07.2023

Project Manager

ABM Industries
09.2021 - 06.2022

Assistant Manager

ABM Industries
10.2020 - 09.2021

Cleaner, Warehouse Tech, Shift Lead

ABM Industries
08.2018 - 10.2020

GED -

Atwater High School
Heather Hunt