Kareo
Heather Hutchins
CNA
Kingsford Heights,IN
Summary
Indiana Certified Nurse's Aide bringing 8 years of experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
1
1
Language
1
1
Certification
5
5
years of post-secondary education
14
14
years of professional experience
Work History
CNA
Strategic Healthcare Staffing Inc.
Merrillville, IN
01.2020 - Current
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Obtained client medical history, including medication information, symptoms and allergies.
Office Secretary
IMGOG
Portage, IN
08.2019 - 01.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Submitted SuperBill to biller at end of day
- Used the Kareo and Practice Fusion programs
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Reviewed and maintained charts for completeness and compliance with EMR guidelines.
- Verified insurance benefits or eligibility and documented in system.
- Communicated with outside facilities for scheduling tests or surgeries.
- Scanned prescriptions and reports into database.
- Completed and filed financial documentation for accounting purposes.
- Managed master calendar and scheduled appointments for 4 providers based on optimal patient loads and clinician availability.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Cashier
Speedmart
Valparaiso, IN
05.2010 - 12.2019
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
CNA
Aperion Care
Valparaiso, IN
06.2014 - 06.2017
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Cared for average of 22 patients per shift in dementia facility, delivering high-quality, efficient support to meet all needs.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Education
High School Diploma -
Portage High School
Portage, IN 08.2005 - 05.2010
Skills
Supporting personal needs
Tube feedings and medications familiarity
Transporting patients
Recording vital signs
Responding to emergencies
Measuring bodily fluids
Dementia and Alzheimer's knowledge
Patient Assessments
Inpatient care
Efficient and reliable team player
Compassionate
Direct Patient Care
Medical Records Management
Adaptable
Trustworthy companion
Software
Practice Fusion
Certification
Certified Nurse Assistant (CNA)
Timeline
CNA
Strategic Healthcare Staffing Inc.
01.2020 - Current
Office Secretary
IMGOG
08.2019 - 01.2020
Certified Nurse Assistant (CNA)
09-2014
CNA
Aperion Care
06.2014 - 06.2017
Cashier
Speedmart
05.2010 - 12.2019
High School Diploma -
Portage High School
08.2005 - 05.2010