Heather James
Stone Mountain,GA
Summary
Reliable U.S. resident with a solid understanding of websites, online research, and digital content review. Seeking a part-time freelance role with TELUS International to support improvements in search engine results. Skilled in internet navigation, content evaluation, and providing clear, constructive feedback. Strong command of English, with up-to-date knowledge of U.S. news, trends, and culture. Able to work independently, meet deadlines, and stay organized.
Overview
17
17
years of professional experience
Work History
Office Coordinator
All Security
09.2008 - Current
- Managed digital documents, contracts, and client communications using Gmail, Google Docs, and other
- Familiar with the use of various online systems and software platforms.
- Conducted web-based research and verified online content for accuracy.
- Collaborated with team members to improve processes related to document management and data entry.
- Created and implemented secure filing systems for sensitive employee and client documents.
- Completed bi-weekly payroll for 20 employees.
- Kept up-to-date with news, social media trends, and evolving digital platforms.
- Organized and maintained files, ensuring easy access to important documents for team members.
Education
Bachelor of Science - Computer Information Systems
Devry University
Decatur, GA06-2003
Skills
- Proficient in independent work
- Digital literacy
- Effective time management
- Effective English language skills
- Understanding of US culture
- Experienced with Gmail and digital collaboration tools
- Ensuring data accuracy
- Social media and promotions
- Data retrieval systems
- Customer service
Timeline
Office Coordinator
All Security
09.2008 - Current
Bachelor of Science - Computer Information Systems
Devry University
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