KAREN WIDENHOUSE

Prepared patients for medical visits by gathering vital signs, updating medication lists and organizing exam room set up. Conducted urine drug screenings, performed venipunctures and supported physical exams. Handled patient check-in/check out processes, facilitated prior authorization approvals and coordinated referrals

• Tracked and processed release of information requests.
• Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
• Maintained complete confidentiality in accordance with organization and legal requirements.
• Managed release of information requests and identified requestors as patient, relation or provider.
• Scanned incoming documentation.

• Performed Biometrics and Phlebotomy with extensive travel throughout the United States
• Worked with numerous Clients at multiple locations to perform mass events for their employees and spouses.
• Developed assessment and testing protocols for clients, facilitated and administered assessment activities, reviewed test metrics and recommended strategies to enhance performance.
• Kept detailed records of supply inventory and testing materials needed.

• Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
• Observed patient for unusual reactions or events to take appropriate action under established guidelines.
• Upheld donor confidentiality throughout intake and collection process.
• Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
• Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.

• At the Patient Service Center specimens were collected and prepared for several physician’s offices
• Blood, urine, sputum and stool specimens were sent for testing
• Performed Biometric Screening physicals for several companies in the Charlotte and surrounding areas
• Attention to detail ensures processing of specimens will provide accurate results and acceptability for testing.
• Performed microscopic analysis and blood test from analyzers on site.