Marion McGowan
Lakeland,FL
Summary
Assisted with various healthcare procedures and provided patient support. Applied organizational skills to facilitate smooth office operations and enhance patient care. Demonstrated understanding of medical terminology and clinical protocols to aid effective patient communication.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Be Well Primary Care
Denton, TX
03.2022 - 03.2026
- Collaborated with healthcare providers to ensure thorough patient assessments and procedural accuracy.
- Maintained accurate patient records in electronic health record systems.
- Educated patients on treatment plans and medication usage for better compliance.
- Ensured compliance with safety protocols and regulatory standards during patient interactions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Medical Assistant/ Podiatry
Lakeland Regional Health
Lakeland, FL
09.2021 - 03.2022
- Assisted healthcare providers with patient examinations and procedures.
- Maintained accurate patient records in electronic health record systems.
- Wound care and dressing changes
- Suture removal
- Sterilization of instruments and exam room preparation
- Cast and splint application and removal assistance
Medical Assistant (extern)
Pain Medicine, Inc.
Lakeland, FL
06.2021 - 09.2021
- Prepared injections, instruments, or materials for physicians use; handing them materials as needed
- Interviewed/recorded patients to obtain medical information and measure their vital signs, weight, and height
- Scheduled appointments for patients; entering data into EMR system
- Greeted and logged in patients arriving at office or clinic
- Performed general office duties, such as answering telephones
- Aided personnel with drug refill authorization and provided prescription information to pharmacies
Team Lead
Publix Deli Warehouse
Lakeland, FL
05.2015 - 08.2020
- Plan and establish work schedules, assignments, and production sequences to meet production goals
- Confer with other supervisors to coordinate operations and activities within or between departments
- Receive and count stock items, and record data manually or on computer
- Keep records of transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
- Created product improvements, packaging, shipping, or billing methods and procedures to prevent future problems
Salad Support Operator
01.2008 - 05.2015
- Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials
- Record shipment data, such as weight, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes
- Confer/correspond with supervisor to rectify problems, such as damages, shortages, or nonconformance
- Enforce safety and sanitation regulations
- Tracked ingredient sheets/SAP Data
Sanitation Operator
08.2005 - 01.2008
- Maintained standard operating procedures at an exceptional level
- Wore PPE gear while handling dangerous/caustic chemicals
- Cleaned all production equipment to include: injector systems, flume systems, etc. to meet USDA standards
- Applied various chemicals on different equipment as well as environmental locations
- Conduct safety training or education programs and demonstrate the use of safety equipment
- Investigate health-related complaints and inspect facilities to ensure that they comply with public health legislation and regulations
Education
Diploma - Medical Assistant Technician
Florida Technical College
Lakeland, FL06.2021
Skills
Assisted in maintaining aseptic technique during medical procedures
Supported surgical tray setups for efficient operations
Prepared patients for examinations with care and attention
Conducted instrument sterilization to uphold safety standards
Facilitated specimen collection for laboratory analysis
Performed phlebotomy with precision and attention to detail
Executed throat cultures to aid in diagnostic processes
Provided basic wound care to ensure patient comfort
Delivered pre-operative and post-operative care to enhance recovery
Assisted with staple and suture removals under supervision
Administered injections as per medical protocols
Monitored EKG and vital signs to track patient health
Utilized Snellen eye chart for vision assessments
Carried out front desk duties, including patient check-in
Maintained HIPAA compliance in all patient interactions
Managed charting and records to ensure accurate documentation
Conducted telephone triage to assess patient needs
Certification
- National Certified Medical Assistant – National Center for Competency Testing Expires May 2027
- First Aid and CPR Certified (BLS) – American Heart Association Expires March 2027
Timeline
Certified Medical Assistant
Be Well Primary Care
03.2022 - 03.2026
Medical Assistant/ Podiatry
Lakeland Regional Health
09.2021 - 03.2022
Medical Assistant (extern)
Pain Medicine, Inc.
06.2021 - 09.2021
Team Lead
Publix Deli Warehouse
05.2015 - 08.2020
Salad Support Operator
01.2008 - 05.2015
Sanitation Operator
08.2005 - 01.2008
Diploma - Medical Assistant Technician
Florida Technical College