Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Janke

Haines City,FL

Summary

Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.

Well-organized Medical Secretary with demonstrated knowledge of healthcare procedures and administrative operations. Versed in insurance forms, charts and other business correspondence. Detailed understanding of complex office and database systems for maintaining secure patient information.

Dedicated unit secretary skilled in patient records management healthcare operations illustrated several years of industry experience. Eager to offer effective communication and a proactive attitude to facilitate seamless patient care and bring value to the team.

Overview

8
8
years of professional experience

Work History

Unit Secretary

AdventHealth
Tampa, Florida
08.2020 - Current
  • Customer Service
  • Answer phone calls
  • Transferred Calls
  • Paged Doctor
  • Enforced practicing Hippa
  • Put together Charts

Nurse Technician

Advent Health Sebring
Sebring, Florida
06.2019 - 08.2020
  • Assisted nurses with patient care activities such as bathing, dressing and feeding.
  • Provided emotional support to patients and their families.
  • Performed vital sign measurements including pulse rate, temperature, blood pressure and respiration.

CNA

Senior Helpers Lakeland
Lakeland, Florida
10.2016 - 06.2019
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.

Education

High School Diploma -

Lighthouse Christian
Haines City, FL
05-2015

Some College (No Degree) - Nurse Assistant

Central CNA
Lakeland, Florida

Skills

  • Customer Service
  • Epic
  • Keeping the unit organized
  • Team player
  • Privacy and confidentiality
  • Medical Records Management
  • Cerner
  • Microsoft word

Timeline

Unit Secretary

AdventHealth
08.2020 - Current

Nurse Technician

Advent Health Sebring
06.2019 - 08.2020

CNA

Senior Helpers Lakeland
10.2016 - 06.2019

High School Diploma -

Lighthouse Christian

Some College (No Degree) - Nurse Assistant

Central CNA
Heather Janke