Heather Janosky
Rockport,TX
Summary
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
4
4
years of professional experience
Work History
Caregiver
Coastal Healthcare
12.2018 - Current
- Assisted patients with self-administered medications.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Recorded status and duties completed in logbooks for management.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored clients' overall health and well-being and noted significant changes.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Pharmacy Technician
Walgreens
12.2021 - 03.2023
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- sales
- phones
- top nps score for customer surveys
Customer Service Representative
Circle K
06.2021 - 12.2021
- Updated account information to maintain customer records.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Investigated and resolved accounting, service and delivery concerns.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Maintained up-to-date knowledge of product and service changes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Managed timely and effective replacement of damaged or missing products.
Education
Associate of Arts - Psychology
Del Mar College
Corpus Christi, TX05.2005
GED -
South Medford High School
Medford, OR03.1996
Skills
- Medication Administration
- Client Requirements
- Protein Handling
- Records Maintenance
- Patient and Caregiver Education
- First Aid and Safety
- Medical Reminders
- Time Management
- Progress Documentation
- Companionship and Emotional Support
- Behavior Redirection
- Meal Planning and Preparation
- Mobility Support
- Ambulating Patients
- Bedsore Prevention
- Compassionate Communication
Timeline
Pharmacy Technician
Walgreens
12.2021 - 03.2023
Customer Service Representative
Circle K
06.2021 - 12.2021
Caregiver
Coastal Healthcare
12.2018 - Current
Associate of Arts - Psychology
Del Mar College
GED -
South Medford High School
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