Heather Jensen
Ripon,Wisconsin
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Maintains open availability and flexibility to work various shifts. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
Assembly Line Worker
Alliance Laundry Systems
04.2022 - 02.2024
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Facilities Assigner
Frontier Communications
12.2014 - 03.2022
- Provided exceptional service and support to Field Technicians when calling in for the installation process.
- Help Field Technicians trouble shoot issues when they were handling trouble tickets to correct issues that the customer may be dealing with at the property.
- Enhanced communication between departments by coordinating with various teams to ensure records are correct and up to date.
Third Key Holder/Retail Sales Associate
Perfumania
06.2013 - 12.2014
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices.
- Improved sales floor presentation through regular maintenance of product displays, signage updates, and fixture arrangements.
- Streamlined merchandise restocking procedures for improved efficiency and reduced stock discrepancies.
Education
High School Diploma -
Madison College
Portage, WI05.2001
Skills
- Product Assembly
- Assembly and production
- Hand and power tools
- Power and hand tools
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Support
- Retail knowledge
- Time Management
- Verbal and written communication
Timeline
Assembly Line Worker
Alliance Laundry Systems
04.2022 - 02.2024
Facilities Assigner
Frontier Communications
12.2014 - 03.2022
Third Key Holder/Retail Sales Associate
Perfumania
06.2013 - 12.2014
High School Diploma -
Madison College
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