Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Johnson

Rockwell,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

QA Inspector

Sysco Charlotte
06.2021 - Current
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Resolved customer complaints by investigating problems and developing solutions.
  • Followed standard operating procedures for inspections and tests.

Cycle Counter

Sysco Charlotte
07.2018 - 06.2021
  • Completed daily cycle counts of products
  • Located missing or mislabeled products, researched paperwork discrepancies and updated computer database.
  • Collected and disposed of damaged or out of date products in line with established procedures.
  • Provided subject matter expertise to different warehouse departments and assisted with areas such as shipping and receiving to maintain efficient operations.

Shift Supervisor

Aldi Warehouse
08.2006 - 07.2018
  • Responsible for helping the dry shipping department run efficiently, in order to service 105 different stores
  • Aid in the management of 50+ selectors, including interviews and disciplinary action
  • Oversee daily operations during selection, to ensure loads were ready on time
  • Administrative duties required the regular use of Excel
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responsible for handling and correcting any issues from our stores
  • Responsible for creating driver routes and weekly schedules for delivery partner Sharp Transit
  • Also worked as a backup QA to cover other supervisor vacations.

Lead Automotive Technician

Walmart Tire and Lube Express
03.2002 - 08.2006
  • Oversaw the daily operations of the automotive shop
  • Performed routine oil changes, tire changes, and battery service
  • Responsible for creating employee schedules and assisting with job interviews as needed
  • Handled any customer complaints.

Administrative Assistant

Sam Dell Dodge
06.1999 - 02.2002
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled office meetings and client appointments
  • Received and sorted incoming mail and packages

Education

Early Childhood Education

Kaplan University

Skills

  • Quality Control
  • Shipping and Receiving
  • Supervisor Experience
  • Forklift Experience
  • Staff Development
  • Inventory Management

Certification

Forklift Operator (8 years)

Administrative Assistant (3 years)

Inventory (10+ years)

Warehouse Supervisor Experience (6 years)


Timeline

QA Inspector

Sysco Charlotte
06.2021 - Current

Cycle Counter

Sysco Charlotte
07.2018 - 06.2021

Shift Supervisor

Aldi Warehouse
08.2006 - 07.2018

Lead Automotive Technician

Walmart Tire and Lube Express
03.2002 - 08.2006

Administrative Assistant

Sam Dell Dodge
06.1999 - 02.2002

Early Childhood Education

Kaplan University

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Heather Johnson