Heather Johnson
Roswell,NM
Summary
Compassionate yet disciplined individual looking to apply counseling skills learned in school towards the role of Counseling Intern. Flexible and poised promoting great interpersonal skills to build confidence.
Overview
12
12
years of professional experience
Work History
Home Health Aide
State Employee
01.2017 - 01.2020
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Developed rapport to create safe and trusting environment for care.
- Provided transportation and appointments management.
Paralegal Specialist
Army Reserve
12.2007 - 12.2016
- Maintained law and administrative library, as well as department files and records.
- Assisted with separation board proceedings and duty determinations.
- Investigated claims and prepared processing documentation.
- Prepared and filed non-judicial punishment and other legal documents for military justice system.
- Edited and proofread legal documents to verify accuracy.
Jewelry Consultant
Zales The Diamond Store
04.2012 - 02.2016
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Seasonal Worker
JCPenney
11.2011 - 01.2012
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Master of Arts - Clinical Counseling
Eastern New Mexico University
Portales, NM06.2025
Bachelor of Science - Psychology
Capella University
Minneapolis, MN06.2020
High School Diploma -
Union High School
Camas, WASkills
- Client Documentation
- Patient Transportation
- Schedule Management
- Light Housekeeping
- Research and Analysis
- File Maintenance
- Customer Service
Timeline
Home Health Aide
State Employee
01.2017 - 01.2020
Jewelry Consultant
Zales The Diamond Store
04.2012 - 02.2016
Seasonal Worker
JCPenney
11.2011 - 01.2012
Paralegal Specialist
Army Reserve
12.2007 - 12.2016
Master of Arts - Clinical Counseling
Eastern New Mexico University
Bachelor of Science - Psychology
Capella University
High School Diploma -
Union High School
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