Heather Johnson
Wilmington,NC
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
25
25
years of professional experience
Work History
Front Desk Manager
Head to Toe Medspa
Wilmington, NC
06.2016 - Current
- Assisted with scheduling appointments, verifying client information, taking payments, and managing inventory.
- Developed relationships with clients to ensure repeat business by providing excellent customer service.
- Developed seasonal and targeted promotions to drive brand exposure and generate revenue.
Owner
Monogram This and That
Wilmington, NC
11.2006 - 01.2020
- Provide exceptional and creative embroidery services to my retail customers
- Maintain inventory
- Market the business to new customers by participating in markets/shows, flyers and word of mouth.
Assistant Property Manager
Post Properties
Atlanta, Ga.
08.1999 - 05.2001
- Successfully helped potential residents seek the perfect apartment
- Developed marketing strategies
- Managed the property and stayed up-to-date in day to day customer service responsibilities.
Education
BA in Psychology -
East Carolina University
05.1997
Skills
- Problem-solving skills
- Marketing and Promotions
- Sales and Upselling
- Hospitality services
- Operations Management
- POS System Operation
References
References available upon request.
Timeline
Front Desk Manager
Head to Toe Medspa
06.2016 - Current
Owner
Monogram This and That
11.2006 - 01.2020
Assistant Property Manager
Post Properties
08.1999 - 05.2001
BA in Psychology -
East Carolina University