Heather Johnson
Mandeville,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Accounts Payable Clerk /Temp Worker
Robert Half
Mandeville, LA
02.2024 - 06.2024
- Processed invoices and payments in accordance with company policies and procedures.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Assisted with month-end closing activities as needed.
- Monitored accounts receivable aging reports to ensure timely payments.
- Maintained accounts payable files and records in an organized manner.
Billing Specialist
Covington Behavioral Health
Covington, LA
01.2023 - 10.2023
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Maintained accurate records of collections, adjustments and denials in the system.
- Reconciled daily cash receipts with total deposits on bank statement.
- Answered customer inquiries regarding billings, payments, account status.
- Reviewed medical records to ensure accuracy of billing information and patient data.
Billing Specialist
La Bella Vita Laser And Vein Center
Mandeville, LA
10.2021 - 11.2022
- Worked closely with patients to discuss payment arrangements when needed.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Answered customer inquiries regarding billings, payments, account status.
- Reviewed medical records to ensure accuracy of billing information and patient data.
Accounts Payable Assistant
M & C Transportation
Port Allen, LA
01.2022 - 02.2022
- Processed vendor invoices in a timely manner.
- Maintained organized filing systems for both paper and electronic documents.
- Ensured all required supporting documentation is attached before processing payments.
Billing Specialist
MedData
Covington, LA
04.2018 - 10.2021
- Processed incoming information from physicians' offices such as lab results or diagnostic imaging studies.
- Prepared documents for insurance companies, including appeals letters, prior authorization requests.
- Submitted clean claims to insurance companies electronically to secure payments.
- Communicated with healthcare personnel, including practitioners to promote accuracy.
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Utilized coding software and tools efficiently to expedite the coding process.
Medical Billing Coder
South Louisiana Ear Nose & Throat
Mandeville, LA
06.2016 - 04.2018
- Analyzed accounts receivable reports for accuracy and completeness of data entry into the system.
- Provided customer service support by responding to inquiries from patients, physicians, and other healthcare providers regarding billing practices.
- Developed an understanding of Medicare and Medicaid rules and regulations as they apply to medical billing procedures.
- Participated in continuing education courses related to medical coding standards updates.
- Reviewed medical records, identified diagnosis codes, and assigned appropriate procedure codes according to established coding guidelines.
- Coordinated with clinical staff members to resolve any discrepancies between documentation and coding assignments.
Medical Practice Manager
Dr. Paul Doty
Covington, LA
10.2011 - 06.2016
- Ensured compliance with HIPAA regulations, licensing requirements, and other legal standards.
- Promoted to office manager after 8 months of employment, due to ability to increase revenue, ensuring practice is working strategically with billing companies.
- Decreased monthly office expenditures by 20% by implementing changes in advertisement, recycling, and inventory procedures.
- Posted over $100k insurance payments a day to patients accounts and cleaned up accounts receivable aging report.
Education
Some College (No Degree) - Accounting And Business Management
Louisiana State University And A&M College
Baton Rouge, LASome College (No Degree) - Accounting and Business Management
Southeastern Louisiana University
Hammond, LASkills
- Practice Management
- Managing medical practices
- New Hire Training
- Bookkeeping
- Practice Marketing
- Strategic business planning
- Medical Billing
- Marketing
- Policy Development
- Managing files and records
- HIPAA knowledge
- Office procedures
- Workflow Planning
- Patient Relations
- Insurance Verification
- Human Resources Management
Military Service
USAF - E-4 / INFORMATION MANAGEMENT SPECIALIST / HONORABLE DISCHARGE
- Managing electronic and manual publications
- Developing, designing, controlling, storing, and disseminating IM tools and forms
- Complying with the Privacy Act (PA) and Freedom of Information Act (FOIA) procedures
- Providing client support administration
- Processing administrative orders
- Maintaining justification for publication
- Staging areas for noncurrent records storage
- Disposing of eligible records
Timeline
Accounts Payable Clerk /Temp Worker
Robert Half
02.2024 - 06.2024
Billing Specialist
Covington Behavioral Health
01.2023 - 10.2023
Accounts Payable Assistant
M & C Transportation
01.2022 - 02.2022
Billing Specialist
La Bella Vita Laser And Vein Center
10.2021 - 11.2022
Billing Specialist
MedData
04.2018 - 10.2021
Medical Billing Coder
South Louisiana Ear Nose & Throat
06.2016 - 04.2018
Medical Practice Manager
Dr. Paul Doty
10.2011 - 06.2016
Some College (No Degree) - Accounting And Business Management
Louisiana State University And A&M College
Some College (No Degree) - Accounting and Business Management
Southeastern Louisiana University
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