Heather Johnson
Grand Rapids
Summary
Compassionate and results-driven healthcare professional with 15+ years of experience in occupational therapy, injury prevention, and home health care. Proven leader as owner of Helpful Caring, LLC, a private home care company established in 2019, where I oversee client care, staff management, and customized safety solutions that enhance independence and quality of life. Skilled in early intervention, ergonomics, and employee wellness, with a strong track record of delivering innovative, client-centered strategies that reduce risk and improve outcomes. Currently pursuing a Master's in Industrial-Organizational Psychology to expand expertise in workplace safety, organizational health, and employee performance. Recognized for building trusted relationships, collaborating across disciplines, and serving with passion to create meaningful impact.
Overview
17
17
years of professional experience
Work History
Owner
Helpful Caring, LLC
Grand Rapids
01.2019 - Current
- Founded and manage a private home care company, delivering individualized services to elderly and disabled clients.
- Direct all business operations including care coordination, staff hiring, and compliance with health and safety standards.
- Provide in-home support such as ADL assistance, mobility training, medication reminders, meal preparation, transportation, and companionship.
- Design customized care plans that prioritize safety, independence, and improved quality of life.
- Build and maintain strong relationships with families, clients, and healthcare providers.
Certified Occupational Therapy Assistant
Functional Pathways at Marywood Health Center
Grand Rapids
02.2015 - 08.2020
- Deliver sub-acute rehab services including individualized treatment plans, functional activities, and group wellness programs.
- Collaborate with interdisciplinary teams, case managers, and physicians to achieve patient-centered outcomes.
- Mentored OTA students
- Maintained accurate patient records in compliance with healthcare regulations.
- Participated in interdisciplinary team meetings to discuss treatment plans and progress reports.
- Evaluated home environments for safety hazards and accessibility issues related to mobility needs.
Certified Occupational Therapy Assistant (PRN)
Therapy Specialists, Inc.
Home Health
03.2016 - 06.2019
- Conduct in-home patient assessments and home modifications for safety and independence.
- Implement specialized treatment plans under OTR supervision to support patient rehabilitation and daily function.
- Collaborated with other health care professionals to develop strategies for improving the quality of life for clients.
- Evaluated home environments for safety hazards and accessibility issues related to mobility needs.
Certified Occupational Therapy Assistant
Select Rehabilitation
Skilled Nursing Facility
01.2009 - 01.2015
- Provided therapy in a multi-disciplinary team environment focusing on ADL training, postural seating, and incontinence programs.
- Maintained accurate patient records in compliance with healthcare regulations.
- Provided direct patient care and interventions to individuals with physical, cognitive, psychological, or social disabilities.
- Created detailed records of patient evaluations, treatments, progress and discharge summaries.
- Educated patients and families on therapeutic techniques and home exercises.
Education
Master of Science - Industrial-Organizational Psychology
Baker College
Muskegon, MI05-2027
Bachelor of Science - Psychology
Baker College
Muskegon, MI05-2026
Associate of Applied Science - Occupational Therapy Assistant
Baker College
Muskegon, MI01.2008
Skills
- Patient-Centered Care Planning
- Staff Leadership & Mentorship
- Home & Workplace Safety Compliance
- Injury Prevention & Ergonomics
- Rehabilitation & Functional Training
- Strategic Problem-Solving
- Client & Family Communication
- Documentation & Compliance (Medicare/Insurance)
- Verbal and written communication
Timeline
Owner
Helpful Caring, LLC
01.2019 - Current
Certified Occupational Therapy Assistant (PRN)
Therapy Specialists, Inc.
03.2016 - 06.2019
Certified Occupational Therapy Assistant
Functional Pathways at Marywood Health Center
02.2015 - 08.2020
Certified Occupational Therapy Assistant
Select Rehabilitation
01.2009 - 01.2015
Master of Science - Industrial-Organizational Psychology
Baker College
Bachelor of Science - Psychology
Baker College
Associate of Applied Science - Occupational Therapy Assistant
Baker College