Drafting various correspondence to wealth management and clients
Supporting multiple estate planning attorneys throughout the estate planning process, including acting as the primary contact for clients, administering calendar management for the attorney, and scheduling meetings
Maintaining client files, including preparing and finalizing notes for meetings
Estate Planning Operations Specialist
Mercer Advisors
Denver
04.2024 - 05.2025
Assemble estate plans, prepare materials, and assist with the client intake process using Aspen and Salesforce
Coordinate scheduling of client meetings
Perform general administrative tasks as needed
Sales Associate
Club Pilates
Denver
09.2023 - 04.2024
Managed social media accounts and created content schedules
Assisted with scheduling and maintained a clean and safe environment
Executed full sales process to gain members
Social Media & Marketing Intern
Weekends Boutique
Boulder
07.2023 - 02.2024
Created consistent and engaging content on social media platforms
Developed promotional emails and texts using Canva and Postscript
Utilized analytics from Shopify to improve marketing strategies
Assisted with web design and managing other website tasks
Jr. Conference Coordinator
Flik Hospitality at Citi Headquarters
New York City
06.2022 - 09.2022
Coordinated services for meetings
Communicated available services, policies, and fees to client
Handled all reservations and bookings
Event Production Intern
Saphire Event Group
East Bridgewater
09.2020 - 12.2020
Assisted with set up of weddings, wedding rehearsals, and private tastings
Worked with all teams including production, sales, managers, and culinary to execute events from start to finish
Oversaw event logistics, venue scheduling, and accommodations using Caterease and Social Tables
Education
Bachelor of Science, Hospitality Management -
Johnson & Wales University
05-2022
Florence University of the Arts
Skills
Content Creation
Communication
Interpersonal
Customer Service
Email Marketing
Web Design
LinkedIn Profile
www.linkedin.com/in/heather-johnson20
Certification
Certified Digital Marketing Professional endorsed by the Digital Marketing Institute
Legal and Policy Assistant at Unrepresented Nations and Peoples OrganizationLegal and Policy Assistant at Unrepresented Nations and Peoples Organization